Head of Compliance

Head of Compliance - Global Money Services Business Reports to: Chief Compliance Officer / Chief Operating Officer Type: Full-time | Permanent About the Role We are seeking an experienced and strategic Compliance Manager to lead the ongoing development and enforcement of our global compliance framework. As a regulated Money Services Business (MSB) operating in Canada and the U.S., our organization must continuously meet and exceed compliance obligations under FINTRAC , the Retail Payment Activities Act (RPAA) , and NACHA operating rules . This role will be responsible for ensuring the design, implementation, and ongoing refinement of robust compliance policies, internal controls, and monitoring programs. You will play a critical role in liaising with regulators, supporting licensing needs, training staff, and scaling the compliance infrastructure in support of rapid company growth. Key Responsibilities Regulatory Compliance & Risk Oversight Lead the company’s compliance strategy across multiple jurisdictions, with deep focus on Canada: FINTRAC and RPAA; United States: NACHA, BSA/AML, and state-level MSB obligations. Monitor evolving regulatory environments and proactively adapt internal policies to maintain alignment. Act as point of contact with regulatory agencies during examinations, audits, and filings. Policy Development & Documentation Draft, implement, and maintain comprehensive compliance policies and standard operating procedures (SOPs). Ensure clear documentation of controls across AML/ATF, transaction monitoring, fraud detection, recordkeeping, customer due diligence, and regulatory reporting. Controls & Monitoring Design and execute internal controls to ensure operational effectiveness and regulatory adherence. Oversee and enhance ongoing monitoring systems for KYC, transaction flows, and suspicious activity. Conduct periodic internal reviews and audits of the compliance program. Licensing, Filings & Reporting Manage licensing and renewal processes for Canadian and U.S. jurisdictions. Prepare and submit all required regulatory reports and filings (e.g., LCTR/STRs, NACHA audit reports, RPAA annual filings). Training & Culture Develop and deliver tailored compliance training for employees, resellers, and partners. Foster a company-wide culture of compliance and ethical conduct. Conduct third-party risk assessments, including partners, resellers, and payment service providers. Ensure partner onboarding processes meet AML/ATF and other regulatory requirements. Qualifications Minimum 5+ years of compliance experience in a regulated financial institution or MSB. Deep working knowledge of FINTRAC and Canadian AML/ATF obligations; Retail Payment Activities Act (RPAA) in Canada; NACHA rules and U.S. money transmission regulations. Proven track record of developing and maintaining policies, procedures, and internal controls. Experience working with compliance monitoring systems (e.g., ComplyAdvantage, Alloy, Jumio, Actimize). Excellent written and verbal communication skills, with experience drafting reports and regulatory responses. CAMS certification or equivalent is a strong asset. Bachelor's degree in Law, Finance, Business, or a related field; advanced degrees or designations are a plus. Why Join Us Join a fast-scaling, internationally regulated MSB with a mission to modernize payments. Work alongside leadership to build a best-in-class compliance program from the ground up. Competitive salary, benefits, and remote flexibility. Make a tangible impact on the safety and integrity of global payment flows. Referrals increase your chances of interviewing at SimplePin by 2x. #J-18808-Ljbffr