Millwork Customer Service Associate
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Customer-focused Millwork Sales Associates at The Home Depot use product knowledge and interpersonal skills to guide project decisions. Work includes flexible evenings and weekends.
This sales associate position centers on fast, friendly service and understanding customer projects. You will assess needs, explain product features, recommend related items, and provide basic service in adjacent departments. The role also requires ongoing product learning, effective communication, and attention to safety.
Key Responsibilities:
- Greet, engage, and thank customers using Home Depot’s GET Model
- Ask open-ended questions to understand projects and expertise
- Recommend products, services, and related project items
- Maintain signed, displayed, and clean department merchandise
- Follow safety and Loss Prevention policies
Requirements:
- High School Diploma or equivalent
- Retail or trade experience of one to two years
- Effective communication and customer focus
- Interpersonal skills for customer assistance
- Ability to bend, lift, push, and move items
Use customer service, project guidance, and product knowledge to support Millwork shoppers at The Home Depot.
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