Store Manager, Ace Liquor Innisfail

Job Title Store Manager, Ace Liquor Innisfail About SNDL SNDL is the largest private‑sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, SpiritLeaf, and Firesale Cannabis. In addition, the company operates as a licensed cannabis producer and stands as one of Canada’s premier vertically integrated cannabis enterprises, focusing on premium indoor cultivation, cutting‑edge product development, and cost‑effective manufacturing. About ACE Liquor ACE Liquor is a great place to work, with a friendly atmosphere. We provide our customers with a vast selection of specialty liquors, beers and wines. Each person at ACE plays an important role in our company’s success. We promote a team atmosphere that is busy, challenging, but always aims to be co‑operative and fun. When you choose to work at ACE Liquor you can be sure you will be treated with the respect and support you need to be a success. About the Role We are currently looking for a friendly, customer service‑driven individual to lead our team as a Store Manager at our Ace Liquor Innisfail Store. The Store Manager will bring experience in the liquor and retail industry (or similar fields), including previous experience in management. They will oversee and maximize the store’s budgets and sales goals, establish a strong sales culture, and hold accountability for operating standards and financial performance. They will be responsible for recruitment, hiring and training of teams, ensuring the store is always clean, maintained, stocked and ready for business. The Store Manager will maintain all merchandising standards, analyze store sales, trends and performance weekly to improve or maintain store metrics. Additionally, they are required to maintain a high level of product and service knowledge and professional appearance, demeanor and attitude at all times. People Management Skills Essential Business Functions, Responsibilities and Accountabilities Create a work culture that makes your store an inviting place to work. Be a role model who coaches, mentors and inspires team members. Delegate tasks to team members and set priorities. Communicate in a clear and concise manner to team, leading effective huddles, meetings and coaching sessions, keeping team well informed of pertinent information. Participate in store recruitment and create succession plans for the store. Support and coach team members to improve performance gaps; conduct ongoing coaching for improvements. Complete and hold team accountable to complete required training within allocated timeframes. Create and/or monitor efficient weekly store schedules for both sales and support functions. Customer Offering Deliver exemplary customer service. Resolve customer complaints regarding sales and service; ensure Area Manager is informed of all customer complaints. Accountable for each new product launch. Review customer surveys and manage appropriately. Understand and utilize local market trends as provided by Area Manager. Evaluate programs and promotions for effectiveness and offer recommendations to Area Manager. Financial Ensure that goals will be met through appropriate planning and organization of labour, inventory and finances for short and long‑term success. Meet or exceed financial targets through partnership with Area Manager. Review and monitor the Loss Prevention program to protect the company’s inventory and assets. Review financial documentation (invoices, costs, etc.) for accuracy. Monitor and make appropriate adjustments to scheduling to achieve labour cost. Day to Day Operations Ensure all merchandising and pricing guidelines are followed. Ensure store is clean and presentable and action any maintenance issues. Execute merchandising programs and track results. Manage communication (mail, email, voicemail). Regulatory Adherence Ensure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to. Participate in health inspections, audits and required corrective actions. Maintain First‑Aid, LP and OHS training. Maintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It Right. Ensure AGLC/BC LRS and other government guidelines are met. Adhere to all SNDL Inc. policies, with a focus on social responsibility. Qualifications Work Experience Minimum 3 years’ experience in retail environment. Minimum 3 years supervisory and/or management experience (preferred). Education High School Diploma or equivalent. ProServe/Serving It Right Certification. First‑Aid Certificate is considered an asset. Training in wine/beer/spirits (preferred, not required). Other Skills and Capabilities Highly self‑motivated. Customer service driven. Effective leadership of large team. Strong sales background. Proven track record of success. Strong communication skills (written and verbal). Must be able to pass a Background Check. Must have access to reliable transportation. Why Work With Us? At ACE Liquor we invest in our people. We provide educational reimbursement for industry‑related courses. We prefer to promote individuals from within the organization, providing employees excellent opportunities to advance their careers. If you are interested in working in a fun environment that promotes personal growth with flexible scheduling please apply now Thank You We are grateful for the interest in this role from all candidates, but we will contact only those selected for next steps in the hiring process. Our Commitment to Diversity & Inclusion SNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities. #J-18808-Ljbffr