Technical Consultant

iTmethods is a dynamic leader in managed services, enterprise AI, DevOps, and cloud integration, with over 20 years of expertise supporting organizations across the US, Canada, and Europe. Combining agility with a commitment to innovation, iTmethods provides transformative solutions through its iTmethodsONE platform, offering AI/ML, DevOps, Cloud, Compliance, Security, and FinOps capabilities. The platform delivers measurable results, such as faster development cycles and significant cost savings, while addressing tool complexity and skill gaps. As an AWS Managed Services Provider with SOC 2 Type II certification, the company focuses on delivering scalable outcomes for businesses in regulated industries. iTmethods fosters a customer‑centric culture and is committed to delivering secure, efficient, and innovative solutions that drive enterprise agility and success. Role Overview As a Technical Consultant,you'llact as both a solution architect and delivery engineer for enterprise customers adopting theiTmethodsONEplatform. This role combines technical consulting, solution design, and hands‑on delivery to help customers achieve secure, automated, and AI‑enhanced cloud environments. You'llcollaborate with customers to design tailored architectures, define integration blueprints, and guideadoptionof AI‑native DevOps workflows.You'llthen bring those designs to life through cloud provisioning, automation, andintegrationwork—bridging the gap between vision and delivery. Key Responsibilities Solution & Architecture Consulting Engage with enterprise customers to understand business drivers and technical goals; translate them into scalable DevOps and AI‑native architectures. Lead discovery sessions and architectural design workshops to develop cloud solution roadmaps aligned with customerobjectives. Design DevOps toolchain integrations, AI‑assisted workflows, and automation. Cloud Engineering & Implementation Provisionsecure, compliant landing zones in AWS/Azure, integrating identity, observability, and network baselines. Implement automation using Terraform,GitOps, and pipeline‑based delivery models. Deploy and configure Coder CDEs, SonarQube, GitLab, Atlassian, andJFrogtoolchain components. AI‑Native Workflow Enablement Integrate AI‑assisted Dev tools (e.g., GitHub Copilot) and agentic AI frameworks (e.g., AWS BedrockAgentCore,LangChain/LangGraph,CrewAI, n8n). Collaborate with clients to define and operationalize AI‑augmented DevOps workflows that improve automation and efficiency. Customer Success & Delivery Excellence Partner with Professional Services teams on Activation Packs and bespoke implementations for strategic clients. Oversee testing,deploymentreadiness, and transition to managed operations. Influence client outcomes through proactive recommendations and architecture optimization. Provide L3 escalation supporttoPlatformOperation and Support team. Innovation, Mentorship & Collaboration Mentor peers and junior engineers on best practices in AI‑first DevOps and solution design. Collaborate cross‑functionallywith Product and Engineering to evolve theiTmethodsONEplatform based on client insights. Contribute to practice development by refining methodologies, playbooks, and reusable architectures. Qualifications & Must‑Haves 5+ years in cloud, DevOps, or solution engineering, with consultingand deliveryexperience. Strong enterprise experience across AWS/Azure and infrastructure‑as‑code (Terraform,GitOps). Hands‑on implementationexpertisewith leading DevOps tools (GitHub, Atlassian,JFrog, SonarQube). Comfortable writing andmaintainingautomation scripts and tooling in languages such as Python, TypeScript, or Go to support DevOps and AI‑native workflows. Capable ofreading and reviewing application code to troubleshoot integration issues, improve observability,andrecommend DevOps best practices. Familiar with modern development practices (Git‑based workflows, code review, branching strategies, testing approaches) and able to coach teams on applying them in a DevOps and AI‑native context Familiarity with AI‑native and agentic automation frameworks (AWS BedrockAgentCore,LangChain/LangGraph,CrewAI). Proven ability to engage directly with clients, lead technical workshops, and translate business needs into technical outcomes. Confident communicator with strong documentation and presentation skills. Professional or Expert level Cloud certified Bachelor's in Computer Science, Engineering, or equivalent experience. Preferred Qualifications Experience in regulated industries (FSI, Healthcare, Software & Technology). Success in designing or operating single‑tenant or air‑gapped customer environments. Advancedproficiencyin AI‑assisted Dev tools and workflow automation practices. Our Commitment to You Compensation: $120K to $170K per annum, plus eligibility for performances‑based variable compensation Learning budget, flexible hybrid work, and opportunities for career advancement. Performance incentives tied to customer satisfaction, architecture adoption, andautomationKPIs. iTmethodsisan equal opportunity employer. Diversity and innovation gohand-in-handhere. Vacancy Status:This posting is for a currently open vacancy AI Disclosure:iTmethods uses artificial intelligence (AI) tools to assist in the screening and assessment of applications #J-18808-Ljbffr