Director, Service Design

Are you ready to elevate digital experiences and lead a service design and research squad in shaping exceptional user experiences? Reporting to the VP CX Transformation and Service Design, this role combines strong CX/design leadership with hands‑on enablement, ensuring quality research and service design work moves beyond artifacts and workshops and into...

Are you ready to elevate digital experiences and lead a service design and research squad in shaping exceptional user experiences? Reporting to the VP CX Transformation and Service Design, this role combines strong CX/design leadership with hands‑on enablement, ensuring quality research and service design work moves beyond artifacts and workshops and into...

A leading financial services provider in Southwestern Ontario seeks a Service Design Lead to elevate user experiences and guide service design methodologies across the business. The successful candidate will leverage over 10 years of experience in service design, collaborate with product design teams, and ensure strategic alignment with customer insights. A...

Are you ready to elevate digital experiences and make decisions easier and lives better for Canadians? As part of the CX Service Design and Transformation Team and the larger CX Canada Team, you will play an essential role in improving customer experiences for Manulife Canada businesses (Bank or Individual Insurance). Working closely with talented...

Are you ready to elevate digital experiences and make decisions easier and lives better for Canadians? As part of the CX Service Design and Transformation Team and the larger CX Canada Team, you will play an essential role in improving customer experiences for Manulife Canada businesses (Bank or Individual Insurance). Working closely with talented...

GENERAL STATEMENT OF DUTIES Engineering, Projects, Capacity Management Operations and Maintenance (CMOM) Director position responsible for coordination and supervision of all Waste Management Services Projects as well as the CIPP/Maintenance functions of the City's CMOM program including storm and sanitary wastewater collection systems. The work is performed...

GENERAL STATEMENT OF DUTIES Engineering, Projects, Capacity Management Operations and Maintenance (CMOM) Director position responsible for coordination and supervision of all Waste Management Services Projects as well as the CIPP/Maintenance functions of the City's CMOM program including storm and sanitary wastewater collection systems. The work is performed...

Join to apply for the Senior Design Manager role at GHD 2 days ago Be among the first 25 applicants Join to apply for the Senior Design Manager role at GHD Get AI-powered advice on this job and more exclusive features. Consulting - Engineering and Technical Recruitment / Talent hunter / DEIB Advocate / Curious Job DescriptionHelp us build the future and...

Our client is a successful automation company based in Southern Ontario. The company has developed an excellent reputation in the marketplace for innovative products and systems with a repeat customer base close to 90%. To facilitate the ongoing growth the company is looking for a Director of Technical Solutions to lead the continuing development of...

A leading financial services provider in Ontario is seeking a Director of MLOps to drive AI transformation. This role involves defining MLOps capabilities and designing scalable AI solutions. The ideal candidate will have over 8 years of experience in Data Science or AI Engineering, strong communication skills, and a Master's degree. The position offers...