M365 Copilot Engineer

Work Location Toronto, Ontario, Canada Hours 37.5 Line of Business Technology Solutions Pay Details \$91,200 – \$136,800 CAD (temporarily eligible for a pay premium above the posted salary range, reassessed annually) Job Description Develops and maintains technical solutions that adhere to engineering and architectural design principles while meeting business requirements. Provides technical expertise with a focus on efficiency, reliability, scalability, and security; includes planning, evaluating, recommending, designing, operationalizing, and supporting solutions in compliance with enterprise and industry standards. Role Overview The Copilot Studio & M365 Copilot Engineer will design, develop, and implement AI‑driven solutions leveraging Microsoft Copilot Studio, Microsoft 365 Copilot, and the broader Power Platform. This role focuses on creating intelligent agents, integrating workflows, and ensuring secure, scalable deployments across enterprise environments. Key Responsibilities Solution Design & Development Build and customize Copilot agents using Copilot Studio and integrate them with Power Platform (Power Apps, Power Automate, Dataverse). Develop extensibility workflows, plugins, and connectors for Copilot capabilities. Implement conversational AI experiences and multi‑step workflows for enterprise use cases. M365 Copilot Enablement Assess Microsoft 365 environments for Copilot readiness, including licensing, OneDrive adoption, and MS Entra ID configuration. Configure and deploy M365 Copilot across tenants, ensuring compliance and governance. Integration & Automation Utilize Microsoft Graph API, REST APIs, and Azure services for workflow automation. Ensure seamless integration with SharePoint, Teams, and other Microsoft 365 apps. Security & Compliance Implement role‑based access, data protection, and compliance with organizational and regulatory standards (e.g., GDPR). Performance & Optimization Monitor and optimize Copilot performance, troubleshoot issues, and ensure high reliability. Collaboration & Enablement Conduct enablement workshops, demos, and technical sessions for stakeholders. Work closely with cross‑functional teams to drive adoption and innovation. Required Skills & Qualifications Technical Expertise Strong knowledge of Microsoft Copilot Studio, Power Platform, and Microsoft 365 ecosystem. Proficiency in programming languages: C#, Python, JavaScript. Experience with Azure services, Microsoft Graph, and REST APIs. AI & Automation Familiarity with Generative AI, Large Language Models, and prompt engineering. Hands‑on experience with Power Automate, Power Apps, and AI Builder. Enterprise Integration Understanding of DevOps practices, CI/CD pipelines, and cloud‑native architectures. Soft Skills Strong problem‑solving, communication, and stakeholder engagement skills. Ability to work in agile, collaborative environments. Preferred Qualifications Microsoft Certifications: Power Platform Developer Azure AI Engineer Experience with: Copilot extensibility Security best practices Enterprise‑scale deployments Experience & Education University or postgraduate degree. Strong academic background (e.g., computer science, engineering). 7+ years relevant experience. Why This Role Matters This position sits at the intersection of AI innovation and enterprise productivity, enabling organizations to leverage Copilot technologies for automation, efficiency, and compliance. It requires a blend of technical depth, business understanding, and design thinking to deliver impactful solutions. Who We Are TD is one of the world's leading global financial institutions and the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses worldwide. 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Base salary, variable compensation, health and well‑being benefits, retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs are included. Additional Information We are delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we are committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development Regular career, development, and performance conversations with your manager, access to an online learning platform, and a variety of mentoring programs help you unlock future opportunities. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. Outcomes to all applicants are communicated by email or phone call. Accommodation Your accessibility is important to us. Let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so you can participate throughout the interview process. Language Requirement (Quebec only) Sans Objet #J-18808-Ljbffr