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QA & Training Coordinator — Hybrid & Growth

5 hours ago


Ottawa, Canada TW Insurance Full time

A leading insurance company in Ottawa, Ontario, is seeking a Quality Assurance & Training Coordinator. The role involves training and coaching staff on call handling while ensuring high service standards. Ideal candidates have a college diploma and at least three years of relevant customer service experience. Strong communication skills and knowledge of Applied Epic software are essential. The company offers competitive compensation, hybrid work options, and comprehensive benefits.#J-18808-Ljbffr