Product Owner
3 weeks ago
NORS
Founded in 1933, Nors is a global leader in the distribution of construction equipment, trucks & buses and agricultural equipment. With headquarters in Portugal, Nors operates in seventeen countries, with 4,700 employees and has an aggregated revenue of 3.0bn USD (4.3bn CAD). In Canada, Nors represents Volvo Construction Equipment and other OEMs.
THE ROLE
To join the Nors Group IT Department and to be the Product Owner of the e-Emphasys ERP and DMS solution implemented in the group and to support the operations in Canada.
Main responsibilities:
- To govern and maintain the main ERP of the group in Canada (e-Emphasys) and its satellite applications (Microsoft Dynamics CRM and Microsoft Power BI Analytics), with the proper govern and monitoring of the ERP solution.
- To provide 2nd line support to the ERP users, with a good understanding of the business processes and how they are mapped in the technological solutions.
- To manage and dispatch tickets and incident management to third-party providers that will be handling the technical support and corrective maintenance of the product.
- To be actively involved in the product maintenance and evolution, with the proper understanding of business requirements and new functionalities available in the product.
- Performs other duties as assigned.
Team and Report:
As part of a 12 people team in Canada, the Product Owner will report to the Applications Manager in Canada.
Profile:
- 2-5 years of experience in IT support, product owner or business analytics roled, in IT Applications' landscape.
- The ideal candidate will come from an ERP implementation or a business support background, with exposure to ERP solutions, data integration and interfaces between multiples applications.
- Able to perform diagnostics and proceed with incident analysis, identifying short-term and long-term solutions to address business impact and solutions' limitations.
- Exposure to e-Emphasys ERP, Infor ERP or SAP S/4H ERP is a plus.
- Good communication skills (oral and written).
- Fluent in English, French is a plus.
Compensation:
Annual fixed salary in the range of 70k-85k CAD + benefits.
Location:
- To be based in 1) Vernon (BC) or 2) Calgary (AB)
- WFH up to 40%
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