Director, Network

Director, Network & Security Operations Services — Canada Life Join us as a Director, Network & Security Operations Services at Canada Life . This is a permanent, full‑time, senior leadership role. What you will do Responsible for the service delivery and operations of public and private cloud network infrastructure. Responsible for the service delivery and operations of information security tools and systems. Lead a team of L1 and L2 operations resources – both internal and external managed service providers. Lead incident management, service management, performance management, and problem management functions for the network & security technology domains. Drive automation improvements that will accelerate delivery, increase quality, reduce maintenance, and accelerate fail rates. Collaborate with engineering and architecture to identify, prioritize, and implement and ensure high quality operationalization of new network and security solutions. Build strong and trusted relationships with internal and external partners. Infrastructure hardware and software currency & vulnerability remediation management. Support risk and compliance in accordance with Canadian and global standards. Ensure alignment/adherence to enterprise technology standards, vendor management standards, and risk standards. Focus on continuous learning and professional development. Hold yourself and your team accountable to progress the company’s technology modernization and effectiveness efforts. Identify and invest in opportunities (processes, training, systems) to enhance individual and team effectiveness. What you will bring Post‑secondary degree/diploma in information technology, computer science, or an equivalent combination of training and experience. Professional certifications in cloud, network and/or security is preferred (CCIE, PCNSE, CISSP, CISM, AZ‑500/700, AWS Network/Security Certified, etc.). 7+ years direct experience operating in highly available enterprise infrastructures. Strong understanding of network protocols and services as well as means of securing communications. Strong understanding of wired and wireless connectivity platforms and protocols. Strong understanding of information security solutions and products. Ability to adapt to a fast‑moving technology landscape and keep pace with the latest thinking and new technologies. Broad knowledge of industry technology and directions, with strong foundational knowledge in network and security domains such as network technologies (LAN/WAN/WLAN, SDWAN, Load Balancers, DNS), Observability technologies, IAM technologies, Data Loss Prevention, Endpoint Detection, Cloud Computing, Automation, IPS/IDS, DDOS, Firewalls, WAF, VPN etc. Versed in a variety of hardware and software manufacturers, and a high degree of comfort and experience in mixed vendor environments e.g. Cisco, Checkpoint, Palo Alto, F5, Microsoft, etc. Proven experience as a business‑focused, credible leader in a large fast‑growing technology company. Drives results and changes processes to improve performance; creates a culture of accountability. Solid understanding of delivery enablement techniques such as automated testing and automated deployments. Familiar with Infrastructure as Code and delivering infrastructure change via DevSecOps pipelines including Terraform and Ansible. Proven ability to develop and maintain collaborative business relationships. Able to pivot and quickly change direction in response to changing priorities. Experience coaching and mentoring technical practitioners. Strong communication, collaboration, relationship building skills, and experience working in financial services industry considered an asset. You can balance pressure to deliver with the need to deliver a secure, resilient platforms. You are a systems thinker, an effective communicator, and can find the balance between when to be tactical vs. strategic. Base salary: $92,100.00 - $170,500.00 annually (base salary only). Additional variable compensation components may apply. If selected to move forward, recruiters will discuss total rewards program details. Career opportunities will be open a minimum of 5 business days from the posting date. Closing dates vary with search activity. All applications will be reviewed on a rolling basis. Be your best at Canada Life – Apply today Your unique background, perspectives and talents are valued and shape our future success. You’re part of a diverse and inclusive workplace where your career and well‑being are championed. You’ll have opportunities to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences. Together, as part of a great team, you’ll deliver on our shared purpose and improve the well‑being of Canadians. Canada Life serves the financial security needs of more than 13 million people across Canada and beyond. We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities we serve and to creating an environment where every employee has the opportunity to reach their potential. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. Seniority level Not Applicable Employment type Full‑time Job function Other, Information Technology, and Management Industries Financial Services and Insurance #J-18808-Ljbffr