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A leading technology consulting firm is seeking an experienced Senior ServiceNow Business Analyst to join their team in Toronto. The role requires over 8 years of experience bridging business needs with technical execution. Ideal candidates will have a strong proficiency in ITSM, ITOM, ServiceNow Agile 2.0, and a deep understanding of the CSDM data model. The position is contract-based with a duration of 6-12 months, offering the opportunity to engage in complex challenges within a collaborative environment.#J-18808-Ljbffr