Building Operations Supervisor

1 month ago

Toronto, Canada Madison Group of Companies Full time

About Us:


The Madison Group is a widely diversified real estate and land development company with extensive experience in building master- planned communities, low-rise and high-rise residential projects and also operates a substantial portfolio of retail, commercial and industrial projects.


For over 55 years, Madison Group has built its foundation on integrity and innovation and our commitment to our customers is our foremost priority. Madison Group focuses on creating quality homes & residences in desirable areas firmly rooted in a sense of community. Our reputation is defined by the talent, dedication, and passion of our team. For further information, please refer to Madison Homes’ website at MadisonGroup.ca


The Role:


The Building Operations Supervisor is responsible in ensuring all commercial properties are attended to by the individual operators, supporting and guiding their onsite performance.


The Building Operations Supervisor is also directly responsible for coordinating the support of vendors where needed. A key part of this role is providing guidance, training, and coaching, utilizing best practices from within the industry, while remaining in the field, overseeing the day-to-day operations.


Primary Responsibilities:


  • Organize Daily, Weekly, and Monthly Action Items of all Properties within the Portfolio
  • Supervise contractors and staff at all locations, ensuring completion of day-to-day operations
  • Responsible for work order volume review and ensuring execution including timely response / resolution
  • Technical troubleshooting as necessary (including but not limited to – BAS / Lighting / HVAC / Building Access)
  • Communicate with Tenants, and support staff in resolving tenant concerns in a timely manner
  • Review all “Angus” building maintenance items with Operations Team on a regular basis
  • Coaching staff on operational best practices
  • Participate in Operations reviews regularly – Provide insight to what is occurring within the field
  • Monthly Review of Meter Readings / Energy Efficiency Reporting identifying areas of concern and opportunities.
  • Perform regular inspection/maintenance duties on building equipment (including pumps, fans, boilers, chillers, and motors, generators, batteries etc.) as part of a comprehensive preventative maintenance program.
  • Confirm scheduled inspections by all operators are tracked, completed in a timely manner and are reported
  • Coordinate with vendors the implementation of property maintenance items as needed (ie; Plumbers / Electricians / Security / HVAC)
  • Quarterly Review of Fire & Life Safety Systems to ensure equipment is fully functional
  • Monthly testing and maintenance of Fire Life Safety systems within scope of the Fire Code – across all properties
  • Assist general contractor with annual Fire and Life Systems verifications and testing – when required
  • On call - responding to afterhours building issues / emergencies, as required
  • Perform other duties as assigned
  • Assist at other locations within the company as requested by the General Manager of Property Services (i.e.; covering for another operator / emergency coverage as required)


Qualifications:


  • Must have a valid driver’s Ontario license.
  • Has the ability to perform basic repairs - walls, ceilings, floors, stairs, doors, and light demolition
  • Has the ability to perform minor plumbing, and mechanical systems repair
  • Has knowledge of building codes and safety standards as set forth by the provincial and federal governments.
  • Must have strong problem-solving skills.
  • Must have good communication and interpersonal skills.
  • Must have excellent customer service skills.
  • Must be detail oriented and have good scheduling skills.
  • Must be proficient with using tools associated with the job.
  • Willing to think outside the box, and provide support when needed


Hours of Operation:


To be determined based on Operational Duties & Traffic at the building. Our goal is to ensure that the hours of coverage include times when tenants and vendor partners require service during the business day and receive the necessary support. (Requested from 8:00am – 5:00pm)


We are committed to providing accommodations for people with disabilities. Accommodations are available upon request to ensure that we meet your needs.


We thank all candidates for your interest in the role and your application. Only candidates that fit all of the required skills and qualifications will be contacted directly.

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