Director of Revenue Operations
10 hours ago
As Director of Revenue Operations, you will power the core engine that supports Scalepad's GTM teams. You will lead CS Operations, Billing, Sales Operations, and GTM Tech Stack Management to ensure consistent and on‑time execution across all functions. You will run the operating rhythm that keeps Sales, Customer Success, and Finance aligned and moving forward. This includes clear intake processes, timely follow‑up, and reliable data that supports confident, fast decision‑making. Your focus is operational excellence: building dependable processes, removing friction, and creating clarity so leadership can stay focused on innovation, strategy, and growth. Responsibilities. RevOps Intake & Operating Rhythm: Own the RevOps intake queue, including triage, prioritization, task assignment, and tracking to closure with clear SLAs and defined escalation paths. Run a predictable operating cadence (standups, status updates, weekly operational reviews) that turns incoming requests into completed outcomes. GTM Tech Stack Stewardship- Operational ownership across: HubSpot / GetAccept: Maintain user hygiene, permissions, views and lists, template governance, and approval routing in partnership with Sales Operations. Coordinate major structural changes with IT and GTM Engineering. Chargebee & Chargebee Receivables: Support billing workflows, manage invoice and collections exceptions, and ensure month‑end readiness in collaboration with Finance. Gainsight (CS, CE, PX, Community): Maintain playbook hygiene, ensure execution of health‑signal workflows, and support renewal checklist readiness with CS Ops leadership. Zendesk: Maintain intake categories, routing hygiene, macro governance, and SLA monitoring with Support. Gong, Email, LinkedIn: Oversee usage governance, tagging and library hygiene, and outreach conventions with Sales Operations. AI-Enabled Operational Execution: Use AI features within the GTM stack (call summaries, meeting notes, email drafts, checklist generation) to accelerate routine work while applying human review. Monitor AI- and system‑generated alerts (SLA breaches, data anomalies) to trigger timely follow‑ups, and elevate deeper changes to the appropriate platform owners. Lead the CS Ops, Billing, and Sales Ops analyst team through capacity planning, 1:1s, coaching, performance management, and hiring collaboration. Foster a culture of clarity, documentation, and predictable delivery. Governance & Risk Management: Uphold access controls, change‑management checklists, audit trails, and post‑change validation. Escalate vendor, platform, and security concerns to IT as needed. Timezone & Operational Coverage Maintain core Pacific hours with availability for occasional East Coast operational emergencies. Interested in joining the team? Apply for the job here . #J-18808-Ljbffr
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Director of Revenue Operations
11 hours ago
Vancouver, Canada ScalePad Full timeDirector of Revenue Operations at ScalePad We’re looking for brilliant thinkers to join our #Rocketeers. ScalePad is a market‑leading SaaS company serving over 12,000 MSPs worldwide. Our success is no accident: we provide MSPs with knowledge, technology, and community to deliver increased client value while navigating the continuously changing IT...
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Director of Revenue Operations
1 week ago
Vancouver, Canada Top Down Full timeAs Director of Revenue Operations, you will power the core engine that supports Scalepad's GTM teams. You will lead CS Operations, Billing, Sales Operations, and GTM Tech Stack Management to ensure consistent and on‑time execution across all functions. You will run the operating rhythm that keeps Sales, Customer Success, and Finance aligned and moving...
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Director of Revenue Operations
1 week ago
Vancouver, Canada Top Down Full timeAs Director of Revenue Operations, you will power the core engine that supports Scalepad's GTM teams. You will lead CS Operations, Billing, Sales Operations, and GTM Tech Stack Management to ensure consistent and on‑time execution across all functions. You will run the operating rhythm that keeps Sales, Customer Success, and Finance aligned and moving...
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Director of Revenue Operations
1 day ago
Vancouver, British Columbia, Canada ScalePad Full timeWho We're Looking ForAt ScalePad, we hire thoughtful builders who want their work to matter. Our roles are designed for people who thrive on driving impact, see ambiguity as an opportunity, and believe that raising the bar is a team sport.We don't bring people in to run playbooks. We hire people who want to rewrite them. And in this role, you'll get to do...
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Director of Revenue Operations
1 day ago
Vancouver, British Columbia, Canada ScalePad Full timeWe're HiringWe're looking for brilliant thinkers to join our #Rocketeers. If you've ever wondered what it's like to work in a place where people enjoy their work and where talent is more important than the title, then keep reading.What is ScalePad?ScalePad is a market-leading software-as-a-service (SaaS) company with headquarters in Vancouver, Toronto,...
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Vancouver, Canada Top Down Full timeA tech company in Metro Vancouver is seeking a Director of Revenue Operations to lead and optimize the core operational functions supporting its go-to-market teams. The successful candidate will manage the RevOps intake processes, maintain numerous technology systems, and ensure operational excellence, with a strong focus on team leadership and data-driven...
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Vancouver, Canada Top Down Full timeA tech company in Metro Vancouver is seeking a Director of Revenue Operations to lead and optimize the core operational functions supporting its go-to-market teams. The successful candidate will manage the RevOps intake processes, maintain numerous technology systems, and ensure operational excellence, with a strong focus on team leadership and data-driven...
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Vancouver, Canada Top Down Full timeA tech company in Metro Vancouver is seeking a Director of Revenue Operations to lead and optimize the core operational functions supporting its go-to-market teams. The successful candidate will manage the RevOps intake processes, maintain numerous technology systems, and ensure operational excellence, with a strong focus on team leadership and data-driven...
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Associate Director of Revenue Management
4 hours ago
Vancouver, Canada Pinnacle Hotel Vancouver Harbourfront Full time**Job Overview** Pinnacle Hotels is growing so we are seeking an Associate Director of Revenue to work within our centralized Revenue Management team reporting to the Regional Director of Revenue Strategy (RDRS). The centralized team overseas a portfolio of four properties: Downtown Vancouver, North Vancouver, Whistler, & Richmond (coming soon), with more...
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Director of Revenue Operations
4 hours ago
Vancouver, British Columbia, VC G, Canada ScalePad Full timeWho We're Looking ForAt ScalePad, we hire thoughtful builders who want their work to matter. Our roles are designed for people who thrive on driving impact, see ambiguity as an opportunity, and believe that raising the bar is a team sport.We don't bring people in to run playbooks. We hire people who want to rewrite them. And in this role, you'll get to do...
