Global Head of Middle Office

Location United Kingdom, Germany, Romania, Switzerland, Lithuania, Czech Republic, Mexico, Poland, Spain, Canada, Portugal, Ireland, United Arab Emirates, Brazil, Cyprus Employment Type Full time Location Type Remote Department Institutional Building the Future of Crypto Our Krakenites are a world‑class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission‑focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry‑leading security, crypto education, and world‑class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto Proof of work The team As Global Head of Middle Office , you will lead Kraken’s institutional trading and lending operations , overseeing post‑trade processes across settlement, reconciliation, and inventory management. You’ll work closely with Institutional Sales, Trading, Risk, Treasury, Product, and Finance to ensure seamless operational execution and scalable infrastructure. This is a critical leadership role that bridges front‑office strategy and operational excellence, ensuring institutional‑grade standards across all trading and lending activities. The opportunity Lead and Scale Kraken’s Institutional Middle Office – Own the design, implementation, and optimization of middle‑office processes supporting Kraken Prime, OTC and lending activities. Lead a global team responsible for trade capture, settlement, reconciliation, and reporting. Build the operational backbone that enables Kraken to scale securely and efficiently the institutional flows. Ensure Operational Integrity and Process Excellence – Develop and enforce standard operating procedures (SOPs), control frameworks, and escalation protocols. Ensure all trade and settlement flows are executed accurately and efficiently – minimizing breaks, managing exceptions, and maintaining high data integrity across systems. Drive Inventory Optimization and Balance Management – Oversee digital asset and fiat inventory management across counterparties, venues, and wallets. Collaborate with Treasury and Trading to optimize balance allocation, collateral utilization, and settlement efficiency. Leverage data to improve capital velocity and reduce idle inventory. Cross‑Functional Partnership – Partner with front‑office, finance, and technology teams to enhance systems, automate workflows, and strengthen controls. Align operational strategy with institutional client needs, regulatory readiness, and Kraken’s broader growth roadmap. Institutional‑Grade Standards – Build an operational environment that meets the expectations of top‑tier institutional counterparties. Drive continuous improvement, risk awareness, and accountability across the middle‑office function. Skills you should HODL Middle Office & Post‑Trade Expertise – 5+ years of experience in middle office, trading operations, or settlements within a trading firm, OTC desk, or traditional financial institution. Deep understanding of trade lifecycle management, settlement flows, and reconciliations. Operational Leadership & Process Design – Proven ability to design and scale operational processes in fast‑paced financial environments. Experience establishing SOPs, risk controls, and automation frameworks. Settlement & Reconciliation Acumen – Strong grasp of counterparty settlement processes, custody flows, and reconciliation tools across digital assets and traditional markets. Able to diagnose and resolve operational breaks quickly and accurately. Inventory & Balance Optimization – Experience managing digital asset or securities inventories across multiple venues and custodians. Skilled in optimizing liquidity, minimizing funding costs, and supporting balance sheet efficiency. Cross‑Functional Collaboration – Ability to align Trading, Risk, Treasury, Product, and Engineering functions to build scalable, low‑friction infrastructure. Exceptional communication and stakeholder management skills. Institutional & Risk Mindset – Comfortable operating at the intersection of front‑office innovation and risk management. Deep understanding of the controls and governance required to serve institutional clients. Crypto‑Native with TradFi Discipline – Comfortable navigating both digital asset ecosystems and traditional financial frameworks. Brings operational rigor with a forward‑looking mindset toward crypto innovation. Nice to haves Experience working with OTC crypto trading desks, custody platforms, or digital asset settlement networks. Exposure to prime brokerage, collateral management, or repo financing. Familiarity with digital asset custody, wallet infrastructure, and blockchain settlement. Understanding of post‑trade automation and data reconciliation technologies. This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you're passionate or knowledgable about crypto As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice #J-18808-Ljbffr