Client Care Representative
4 days ago
POSITION OVERVIEW Pitcher & Doyle is seeking an experienced Client Care Representative to support our underwriting team, reporting to the Director, Underwriting. This role is ideal for a customer-focused professional with strong administrative and conflict-resolution skills who is looking to grow within the insurance industry. Comprehensive training and ongoing mentorship will be provided. Key Responsibilities Serve as a primary point of contact for client and broker inquiries, delivering timely, accurate, and empathetic service Support policy administration, including documentation review, data validation, endorsements, cancellations, and general processing Coordinate premium finance agreements, client communications, and follow-ups Provide administrative and customer support related to claims, including intake coordination and status updates Collaborate with internal teams to ensure efficient service delivery and issue resolution Assist with general administrative tasks and contribute to process improvements Participate in ongoing training and professional development Qualifications 3–5 years of experience in customer service and/or administrative roles (call centre experience an asset) General Insurance Level 1 licence or ability to obtain Exposure to claims processes and/or premium finance considered an asset Strong attention to detail, documentation, and follow-up skills Excellent written and verbal communication abilities Demonstrated conflict-resolution skills with a customer-first mindset Proficiency in MS Outlook, Excel, and Word Experience working with CRM, client databases, or policy administration systems Comfortable working within established procedures in a regulated environment Navacord is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.
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Client Care Representative
4 days ago
Langley, Canada Pitcher & Doyle Full timePOSITION OVERVIEWPitcher & Doyle is seeking an experienced Client Care Representative to support our underwriting team, reporting to the Director, Underwriting. This role is ideal for a customer-focused professional with strong administrative and conflict-resolution skills who is looking to grow within the insurance industry. Comprehensive training and...
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Client Care Representative
4 days ago
langley, Canada Pitcher & Doyle Full timePOSITION OVERVIEWPitcher & Doyle is seeking an experienced Client Care Representative to support our underwriting team, reporting to the Director, Underwriting. This role is ideal for a customer-focused professional with strong administrative and conflict-resolution skills who is looking to grow within the insurance industry. Comprehensive training and...
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Client Care Representative
6 days ago
Langley, Canada Pitcher & Doyle Full timePOSITION OVERVIEWPitcher & Doyle is seeking an experienced Client Care Representative to support our underwriting team, reporting to the Director, Underwriting. This role is ideal for a customer-focused professional with strong administrative and conflict-resolution skills who is looking to grow within the insurance industry. Comprehensive training and...
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Client Care Representative
4 days ago
Langley, Canada Pitcher & Doyle Full timePOSITION OVERVIEW Pitcher & Doyle is seeking an experienced Client Care Representative to support our underwriting team, reporting to the Director, Underwriting. This role is ideal for a customer-focused professional with strong administrative and conflict-resolution skills who is looking to grow within the insurance industry. Comprehensive training and...
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Client Care Representative
3 days ago
Langley, British Columbia, Canada Innotech Windows + Doors Full timeReporting to the Client Care Manager, the Client Care Representative is an organized and approachable member of our team. As the primary point of contact for our clients, after they have placed an order, the Client Care Representative coordinates a high volume of orders and ensures that our clients have a positive experience with Innotech Windows + Doors....
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Client Care Representative
4 days ago
Langley, BC, Canada Pitcher & Doyle Full timePOSITION OVERVIEW Pitcher & Doyle is seeking an experienced Client Care Representative to support our underwriting team, reporting to the Director, Underwriting. This role is ideal for a customer-focused professional with strong administrative and conflict-resolution skills who is looking to grow within the insurance industry. Comprehensive training and...
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Client Care Representative
4 days ago
Langley, BC, Canada Pitcher & Doyle Full timePOSITION OVERVIEW Pitcher & Doyle is seeking an experienced Client Care Representative to support our underwriting team, reporting to the Director, Underwriting. This role is ideal for a customer-focused professional with strong administrative and conflict-resolution skills who is looking to grow within the insurance industry. Comprehensive training and...
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Client Care Representative
4 days ago
Langley, BC, Canada Pitcher & Doyle Full timePOSITION OVERVIEW Pitcher & Doyle is seeking an experienced Client Care Representative to support our underwriting team, reporting to the Director, Underwriting. This role is ideal for a customer-focused professional with strong administrative and conflict-resolution skills who is looking to grow within the insurance industry. Comprehensive training and...
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Client Care Representative
3 days ago
Langley, Bc, Canada Pitcher & Doyle Full timePOSITION OVERVIEW Pitcher & Doyle is seeking an experienced Client Care Representative to support our underwriting team, reporting to the Director, Underwriting. This role is ideal for a customer-focused professional with strong administrative and conflict-resolution skills who is looking to grow within the insurance industry. Comprehensive training and...
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Client Care Representative
4 hours ago
City of Langley, Canada Pitcher & Doyle Full timeBase Pay RangeCA$50,000.00/yr - CA$55,000.00/yrDirect message the job poster from Pitcher & DoyleTalent Acquisition Specialist | Jones DesLauriers Insurance Management Inc. (Insurance)POSITION OVERVIEWPitcher & Doyle is seeking an experienced Client Care Representative to support our underwriting team, reporting to the Director, Underwriting. This role is...
