Senior Product Manager

Overview Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 180 transit agencies in 12 countries rely on Swiftly to improve on-time performance and passenger information accuracy, with the aim of better service reliability and increased ridership. Note: This role is remote-friendly within the U.S. and select international locations; visa sponsorship is not available at this time. About The Role Senior Product Manager focused on data-centric web products to support transportation agencies and transit riders. You will lead platform initiatives that broaden Swiftly’s reach and multiply product value, including identity and access management, APIs and MCPs, localization, and internal product operations. What You'll Do Synthesize quantitative and qualitative data to identify and prioritize product opportunities Conduct user and market research, including customer site visits Collaborate on ideation and prototyping to explore solution spaces Identify feasibility, usability, value, and business viability risks and mitigate them Champion iteration, agility, and rapid course-correction based on data Define success metrics and measure outcomes with honesty and curiosity Maintain a refined backlog aligned with user needs and business goals Lead or participate in team ceremonies Partner with marketing to bring products and features to market Collaborate with customer-facing teams to share product knowledge and incorporate insights Coordinate with other product teams to address shared challenges and opportunities Aim to ship useful, engaging, and high-quality products across teams What Will Set You Up For Success 5+ years in software product management B2B web experience required; consumer experience is a plus Interest in identity and access management, APIs and MCPs, localization, accessibility, or enterprise-readiness Track record of growing product impact through cross-functional initiatives Experience collaborating with designers and engineers in iterative environments Experience working with diverse customer-facing teams to understand needs and constraints Accountability for customer and business outcomes with data-backed results Ability to persuade and align teams through vision and evidence Curiosity about AI/LLM products and applying them to workflows or products Passion for improving public transit in the US and globally Pay Range Salary ranges are provided for transparency. US Salary Range: $100,000 - $180,000. Canadian Salary Range: $145,000 - $180,000. Salaries vary based on role leveling, experience, and location; compensation includes stock options, benefits, and other perks. Beyond the Skills We seek candidates passionate about mobility, sustainability, or mission-oriented projects with real-world impact. Core values: Team, Impact, Diversity, Communication, Feedback, Growth. Benefits Competitive salary Equity for every employee Medical, Dental, Vision Retirement with employer match Flexible Spending Account (FSA) Home office setup reimbursement Monthly cell/internet reimbursement Monthly wellbeing stipend Flexible PTO and work environment 16 paid holidays; 8 weeks paid leave for childbirth/adoption Travel Typically 1–2 trips per year for in-person company or team offsites; some roles may travel more frequently. Attending in-person events is encouraged but exceptions can be requested. We are an equal opportunity employer and participate in E-Verify. We are a mission-driven culture focused on changing the world of transit. Referrals increase your chances of interviewing at Swiftly. Get notified about new Senior Product Manager roles in British Columbia, Canada. #J-18808-Ljbffr