Senior Technical Security Analyst

3 weeks ago


Toronto, Canada Mindlance Full time

Job Title: Senior Technical Security Analyst Location: Toronto, ON (Onsite) Duration: 6 + Months Daily Responsibilities Support end users by processing requests submitted through our ticketing platform and follow documented procedures, ensuring timely execution and closure of access requests Investigate urgent issues and elevate requests accordingly ensuring a valid business reason is provided Work in a diverse environment leveraging other team members’ experience and knowledge Must Have Skills At least 3 years of experience working in IT support and/or Service Desk support role ServiceNow Strong technical writing aptitude, written and verbal communications skills Strong ability to manage client and stakeholder relations with a strong sense of urgency and ability to shift tasks in high pressure environment Knowledge in Identity & Access Management controls and policies Skilled in collaboration, troubleshooting and gap analysis Nice to have Skills ITIL v3: Foundations, Operational Support & Analysis Strong technical writing aptitude, written and verbal communications skills Mindlance is an equal opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process. #J-18808-Ljbffr



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