Staff Software Engineer

Join to apply for the Staff Software Engineer - AI I role at Thomson Reuters 6 days ago Be among the first 25 applicants New Position: This position is open due to an existing vacancy to support our evolving business needs. About The Role Thomson Reuters is seeking a Staff Software Engineer, AI to lead the design and delivery of AI-powered applications using .NET, Azure AI Services, and Azure OpenAI, leveraging Retrieval-Augmented Generation (RAG) and Semantic Kernel for agentic orchestration. Own end-to-end solution quality (performance, security, reliability) and mentor engineers across teams. Key Responsibilities Architect and build .NET services and APIs integrating Azure OpenAI and Azure AI Services. Design and implement RAG pipelines using Azure AI Search for hybrid retrieval and grounding. Build agentic workflows with tool/function calling, planning, memory, and safe execution boundaries. Develop Semantic Kernel plugins/skills; configure planners, connectors, and memory stores. Implement observability for AI systems (cost, latency, token usage, quality metrics; App Insights/OpenTelemetry). Partner with product, security, and data teams to align solutions with compliance and business outcomes. Mentor engineers; lead design reviews, write RFCs, and drive engineering excellence. About You You are a potential fit for Staff Software Engineer, AI if your background includes: Must-Have Skills C#/.NET 7/8/9: Advanced async, streaming, DI, clean architecture, performance tuning. ASP.NET Core: REST APIs, authentication/authorization (OAuth2/OIDC/JWT), caching, resiliency. Azure AI Services: Azure OpenAI: GPT models, embeddings, function calling, streaming responses, cost optimization. Azure AI Search: Indexing, hybrid search (BM25 + vectors), skillsets, enrichers, re-ranking. Azure AI Foundry: Prompt flow orchestration, evaluation pipelines. RAG: Chunking strategies, metadata enrichment, hybrid retrieval, citation fidelity. Agentic AI: Multi-tool orchestration, planners, memory, error recovery, guardrails. Semantic Kernel (C#): Kernels, semantic/native skills, connectors, planners, memory stores. Infrastructure: RabbitMQ, PostgreSQL, Kubernetes. Security & Compliance: PII handling, data residency, auditability, threat modeling basics. Testing & Quality: Unit/integration/contract tests, load tests, CI/CD (Azure DevOps/GitHub). Nice-to-Have Azure Cognitive Services: Document Intelligence, Speech, Vision for multimodal AI. Azure AI Search advanced: Custom scoring profiles, multi-source ingestion (SharePoint, Blob). Observability for AI quality: hallucination detection, RAG evaluation (RAGAS/rubrics). Front-end integration: Blazor/Angular for streaming UX. Knowledge graphs: Neo4j/RDF for advanced retrieval. What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Recruitment Process and AI Disclosure Our use of AI within the recruitment process: Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role. Benefits (U.S. and Canada) In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceed the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $127,400 USD - $236,600 USD. For Ontario, Canada, the base compensation range for this role is $148,800 CAD - $198,800 CAD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Equal Opportunity As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. 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