Client Services Coordinator London
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Deliver member support and appointment coordination as FBC’s Client Services Coordinator in London, Ontario, working full time on-site. Use communication skills daily.
As a Client Services Coordinator, you will serve as FBC Members’ first point of contact. You will manage inquiries, coordinate communications with Tax Advisors, maintain records, and support onboarding. The position supports seamless service delivery for entrepreneurs and small business owners. Customer service, document management, Microsoft Office, and organizational skills are central to the work.
Key Responsibilities:
- Provide customer service and respond to Member inquiries
- Schedule appointments and coordinate Advisor communications
- Assist with onboarding new Members
- Manage confidential documents and correspondence
- Maintain accurate records, databases, and files
Requirements:
- Two or more years of direct customer service experience
- Excellent written, verbal, and telephone communication skills
- Strong document management and records administration abilities
- Proficiency with Microsoft Office and business systems
- Business Administration education is a strong asset
Bring organized client service, accurate records administration, and professional communication to FBC Members and Advisors in London.
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