City of London Client Service Representative
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Serve London, Ontario residents onsite as a Client Service Representative using customer service and scheduling systems. Support public access to municipal services.
The City of London seeks a full-time temporary Client Service Representative within Social and Health Development's Life Stabilization division. This position provides reception, customer service, and administrative support to clients, program participants, and the public. You will use screening, appointment booking, databases, and office technology to address service needs.
Key Responsibilities:
- Provide customer service to clients, participants, and public members
- Book appointments and verify participant arrivals for staff
- Share service information and general referrals by phone or in person
- Route documentation and messages to appropriate staff
- Process invoices, records, mail, and basic statistical data
Requirements:
- Complete a one-year office administration, business, or human services program
- Have six months of related customer service experience
- Demonstrate customer service skills with all public members
- Use spreadsheets and word processing applications at a basic level
- Complete a Criminal Record Check if successful
Bring customer service, scheduling, database, and clerical skills to public-facing work with the City of London.
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City of London Client Service Representative
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