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General Manager
1 month ago
Join to apply for the General Manager role at Staples Canada . We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model, inspire a customer‑first mentality, and foster a culture of continuous improvement. Your leadership will be pivotal in achieving business and financial results, developing talent, and enhancing customer experiences. Specifically, you will: Drive Operational and Sales Excellence: Model and nurture our sales culture to add value for our customers; oversee brand standards and implement continuous improvement initiatives. Lead by example and with purpose, motivating and empowering your team while delivering exceptional customer service. Develop and execute a strategic vision that promotes a customer‑first mindset within the team. Achieve business and financial targets by monitoring budgets, analyzing reports, and making informed decisions. Identify and pursue business development opportunities, partner with customers for B2B solutions, and drive sales conversion. Manage scheduling, coach and develop talent, recruit top talent, and nurture employee engagement. Disseminate business communications, initiatives, and results; act as a change leader and ensure transparency. Ensure compliance with Health & Safety, Asset Protection, Privacy, and company policies and procedures. What you need: 3–5 years of experience in a retail management role, preferably as a General Manager. Proven experience achieving sales and service targets with a customer‑centered approach. Strong prioritization, organization, and multi‑tasking skills in a fast‑paced environment. Excellent communication and interpersonal skills that inspire teams. Experience coaching, developing talent, and managing teams. What you will get: Associate discount Health and dental benefits Competitive PTO and personal days RRSP/DPSP program Performance bonus Learning & Development programs And more… About Us Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We are continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. #J-18808-Ljbffr
