Remote Travel Service Delivery Lead

7 days ago


Canada SOS International Full time

A leading service organization in Canada is seeking a Service Delivery Manager to supervise the activities of a 24-hour call center. The role includes managing a team of concierges, providing coaching and support, and handling escalated customer requests. The ideal candidate will possess strong communication and problem-solving skills, demonstrating a commitment to customer service excellence. Experience in a supervisory role and familiarity with call center operations are essential. This position requires flexibility, adaptability, and leadership capabilities.#J-18808-Ljbffr



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