Store Manager
1 week ago
Responsibilities Provides leadership to the team and consistently coaches and follows up to ensure the delivery of the service model standards are provided to each customer. Enforces delivery of our operating model customer service standards. Provides continuous feedback and coaching to Management & team members based on key metrics and observed behaviors through Shift Starters, 1 on 1s, and performance management coaching programs. Meets established service level agreements for in-store services and order fulfillment. Supports the organization in customer acquisition through the promotion of our customer loyalty and credit card programs. Operations Demonstrates and follows up on execution of Mark’s visual compliance standards, store maintenance, and pricing standards. Establishes plan and follows up on execution of weekly price changes, promotional set-ups, and department POP as per workbook resulting in 100% system pricing including weekly price sweeps. Leads the implementation and execution of standard operating procedures (SOPs). Leads the execution of seasonal changeover as per seasonal merchandising plan. Responsible for delivering annual corporate shrink targets through team education, enforcement of LP and audit standards, and rigid inventory control. Oversees preparation for annual inventories. Follows and ensures compliance with all corporate LP, Cash and Audit, and OH&S policies and procedures. Creates and/or monitors the creation of efficient store weekly scheduling for both sales and support functions. Training Coaches and develops store and management team through setting expectations, communication, coaching, feedback, and ongoing support. Creates development plans and conducts annual appraisals for management team and direct reports; supports and coaches to improve any performance gaps and conducts ongoing coaching to improve the team. Communicates in a clear and concise manner to the team, leading effective Shift Starter meetings/coaching sessions, keeping the team well informed of pertinent information. Completes and holds team accountable to complete required Triangle Learning Academy within timeframes. Facilitates and leads team meetings. Ensures execution of the Customer Experience and provides resolution for all customer concerns. Develops and leads recruiting and hiring strategy for the store, maintaining a complete team. Creates succession plans through continuous training and development. Leadership Acts as a brand ambassador, promoting our stores, brands, and people internally and externally. Continually motivates team and performance through recognition programs, store contests, customer compliments, etc. Maintains Mark’s performance management expectations (feedback/coaching); this includes progressive discipline where necessary. Follows the disciplinary process consistently and impartially. Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering). What You Bring Proven ability to coach, mentor, and develop department team and store team through setting expectations, communication, coaching, feedback, and ongoing support. Proven ability to build and manage a daily, weekly plan for the department and store. Exceptional communication skills. Excellent organizational skills. Superior training and mentoring skills. 3-5 years retail experience required. High energy, enthusiasm, and a drive to succeed. #J-18808-Ljbffr
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Full Time Assistant Manager
2 days ago
Burnaby, British Columbia, VHJ, Canada Store Full timeAs an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent guest service, efficient staff management, and effective execution of sales and marketing strategies. This role is vital in driving the store's success while maintaining a positive experience for guests and...
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Store Manager
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, , Canada Club Monaco Full timeClub Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe....
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Store Manager
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Store Manager
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Store Manager
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Store Manager
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Store Manager
1 week ago
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Manager, Financial Planning
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Canada Beer Store Full timeWho We Are Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 28+ Ontario-based brewers Through our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and our Corporate Office, we...
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Store Manager
1 week ago
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Manager, TBS Logistics Business Analysis
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Canada Beer Store Full timeWho We Are Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 28+ Ontario-based brewers Through our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and our Corporate Office, we...