Store Manager

2 weeks ago

Canada Off The Hook (OTH Boutique) Full time

Founded in 1999, OTH is at the centre of Canadian fashion culture acting as an incubator for creative and trailblazing brands with deep roots in streetwear fashion culture. Over the last two decades, OTH has showcased and celebrated Montreal’s unique culture, whether that be through art, music, sports, or fashion.

THE POSITION:
As the Store Manager, your purpose is to lead and inspire the team so they can be focused on creating an extraordinary environment and client experience. The Store Manager is essential in championing your team, investing in the team’s potential and growth, and translating the OTH culture into the store environment. You are the ultimate ambassador of OTH ethos, values and methodology. This position is best-suited for people who live, dress, and promote streetwear and sneaker culture.

**REQUIREMENTS**:

- 3-5 years of retail sales experience with management experience
- Ability to speak French and English
- Unmatched knowledge about our brands and products
- Knowledge of and passion for streetwear / fashion and sneaker culture
- Commitment to the OTH values of community, integrity, and client experience
- Dress OTH style / fashion (non-negotiable)
- Ability to champion your team and be invested in their growth and potential

RESPONSIBILITIES:

- Guide the sales associates to style clients through their shopping journey
- Recruit, retain, and develop team members
- Willingness to lead and educate the team
- Prioritize client needs and always deliver on the OTH experience that clients expect
- Lead a positive and inclusive work environment
- Maintain all visual aspects of the store (merchandising, cleanliness etc.)
- Respond to directives related to sales, promotions, merchandising etc.
- Monitor and replenish stock levels (work with HQ)
- Protect the integrity of the store - including theft, standards and image
- Ensure the OTH approach to customer service is upheld and demonstrated
- Be informed on brand marketing initiatives and brand updates
- Meet key performance indicators and stats to measure personal and store success
- Willingness to work flexible hours based on the needs of the business (weekends, evenings, holidays)

PERKS:

- 25-50% Employee Discount
- Access to exclusive product
- Clothing allowance

**Job Types**: Full-time, Permanent

**Salary**: From $25.00 per hour

**Benefits**:

- Casual dress
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Overtime pay

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)

Work Location: One location

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