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Staff Resident Engineer

1 hour ago

Toronto, Canada Infoblox Full time

We invite you to step into the next exciting chapter ofyour career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect70% of the Fortune 500 , and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career. Here, how we empower our people is extraordinary:Glassdoor Best Places to Work 2025, Great Place to Work-Cified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class:recognized asCybersecAsia’s Best in Critical Infrastructure 2024 —evidence that when first-class technology meets empowered talent, remarkable careers take shape. So,what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”. In a world where you can be anything,Be Infoblox . an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a Staff Resident Engineer to join our Professional Services team, reporting to the manager of Federal Professional Services. In this role, you will prepare and validate equipment configurations for new installations, troubleshoot network issues, and assess the overall health of the Infoblox infrastructure at the client’s location. This is an exceptional opportunity to join a growing, successful, and innovative organization. At Infoblox, you will thrive in a unique work environment that emphasizes career growth, excellence, innovation, and collaboration. You are the ideal candidate if you are a strategic thinker who works well independently and is results driven. What you’ll do: Implementation, integration, and migration planning Develop and maintain fault diagnosis procedures to support effective fault resolution Work on network-related testing to ensure Infoblox products operate correctly, and validation testing of Infoblox products Support and plan for Infoblox migrations, including assistance with DNS migration, scripted cutover procedures, go/no-go criteria for migration and Infoblox cutovers, and miscellaneous scripting support and Infoblox public API usage Develop strategy and plan for DNSSEC deployment Participate in architecture extensions for other functional areas Document how to migrate data to the Infoblox Grid and the process for the bulk importing of data Lead project status meetings and wrap-up/post-mortem meetings Work on tools development, including record management process templates and documentation, and develop tools as necessary to import/verify data What you’ll bring: 8 years of experience, with extensive experience with Infoblox or DDI CCNA certification Demonstrated expertise in Linux/UNIX, MS Windows/Active Directory/Exchange, networking, service management, and service desk Excellent briefing skills and experience interacting with SES/general officer‑level management Ability to create ad‑hoc written summary reports on equipment and network problems Experience creating equipment test plans and results, feature and functionality test plans, network diagrams and operations, and support procedures Experience providing technical input to major service outage root cause analysis and corrective action reports Working knowledge of Microsoft Active Directory What success looks like: After six months, you will… Become integrated with your customer and Infoblox processes and procedures Understand your customer’s technical needs and requirements and recommend solutions Work directly with your Infoblox Sales team and manager on potential up‑sell of products Complete all required Infoblox federal and technical training After about a year, you will… Work toward renewal of the resident engineer Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here. Comprehensive health coverage, generous PTO, and flexible work options Learning opportunities, career‑mobility programs, and leadership workshops Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations CharitableGiving Program supported by Company Match We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position: $230 - 240K, plus bonus or commissions Ready toBe the Difference? Infoblox is an Affirmitive Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis Job Info Job Identification 7221 Locations Home Office, Toronto, TX, M4C 1B5, CA #J-18808-Ljbffr