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Operations Coordinator
1 month ago
JOIN OUR TEAM: LEAGUE OPERATIONS COORDINATOR
Keep the Dream Alive. It's a simple statement that means so much to thousands of LUG Athletes playing in our recreational sports leagues across North America. LUG started as a way for young adults to keep playing the sport they loved in recreational and competitive settings long after minor sports programming ended. From our original roots as a small 6 team hockey league, we have grown into one of the largest adult sports leagues with over 20,000 players across 50+ cities.
With a focus on creating a strong, competitive, inclusive community, and delivering exceptional experiences both on and off the field of play, LUG is the ticket that students, adults, and alumni need for all of their sport and social needs.
ABOUT THE ROLE
Reporting to the Sr. Operations Manager, the League Operations Coordinator will serve as a key member of the Operations Department, providing scheduling, contract management, and operational support for our leagues and events. Success in this position requires creativity, attention to detail, and critical thinking to create solutions for scheduling, contracts, and budgeting across all of LUG.
You will be responsible for sourcing facility space, developing schedules and league match-ups, managing contracts, payments, negotiating prices, and validating contract accuracy. This person will support the operations team in delivering the best league experience possible.
RESPONSIBILITIES:
- Assist the operations team in delivering LUG Sports leagues and events across North America.
- Assist in sourcing and recruiting of timekeepers, staff, and photographers to meet league requirements.
- Act as a point of contact communication for commissioners and staff, providing pre-shift materials, emergency support, and operational guidance.
- Assist with staff communications, including training materials, shift schedules, and regular check-ins.
- Ensure game day staff, time keepers, and photographers fulfill their responsibilities effectively and consistently.
- Oversee the handling of game stats accuracy and communications across all sports leagues.
- Manage player rosters, stats, and other league data to ensure accuracy and accessibility.
- Respond to and resolve player and staff inquiries in a timely and professional manner.
- Assist in creating reports, presentations, and weekly operational updates for the leadership team.
- Support the delivery of the All Star Game Program
ABOUT YOU:
- At least one year of work experience in an analytics, operations, project management related field
- Excellent organizational skills
- Demonstrated knowledge of Microsoft (or Google) Office software
- Is passionate about building a premium consumer sports brand.
- Is dynamic, energetic, and results-driven with a sense of urgency.
- Strategic thinking, this person must demonstrate the ability to take a wide view.
- Strong communication skills: this person can present information (both written and oral) clearly and concisely. This person needs to be able to communicate clearly at all levels within an organization.
- Is a broad thinker with the ability to conduct in-depth analysis, identify the root cause of complex problems, and generate creative solutions.
- Solid analytic abilities. Proven expertise in problem solving and multiple project management.
- Able to succinctly summarize data, provide insightful commentary, and communicate with impact.
- Has strong attention to detail and commitment to superb execution.
- Works well in a fast-paced, entrepreneurial environment where initiative, leadership, influence, and flexibility are drivers for success.
Additional Notes
- We're a remote-first team and output is more important than facetime, so where you choose to work is up to you — as long as you have internet access, you can work from wherever helps to make you successful, and your family happy.
- League games typically take place on evenings and weekends. This is not your standard 9-5. Working day requirements may shift based on leagues running and the season.
Benefits and Compensation
- Competitive salary and aggressive bonus based on company + personal performance
- Unlimited Time Off
- 3-4 weeks of additional mandatory company time off (~3 weeks in December and 1 week in April)
- 4 Day Long Weekends in the Summer
- 100% company paid comprehensive benefits package for all your health and Premium dental needs
- Monthly athletic fee stipend
- Free participation in LUG Sports Leagues
If you are interested in applying for this position, please send your resume and cover letter to
For the Cover Letter, we don't need anything fancy, just tell us in plain writing why you want to join the LUG Head Office team. Only those who include a Cover Letter will be considered.
NOTE: At LUG, we are building leagues for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial and local laws and ordinances. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.