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Logistics Support Engineer

1 month ago

Waterloo, Ontario, Canada KTek Resourcing Full time

Title : Logistics Support Engineer

Location : Waterloo, ON

Position: Contract

Required Skills, Experience and Qualifications:

Supply Chain Management/Inventory Management/Logistics

  • Knowledge of warehousing, shipping, and vendor coordination.
  • Detailed analysis to identify the root cause of incoming bugs and assign to relevant teams.
  • Oversee inventory tracking, organization, and optimization to ensure accurate stock levels.
  • Coordinate with logistics partners and carriers for shipment tracking and issue resolution.
  • Ensure proper handling and storage of sensitive equipment.
  • Handle product returns, repairs, and exchanges in collaboration with vendors.
  • Track and process RMA (Return Merchandise Authorization) requests, ensuring proper documentation and timely resolution.
  • Work closely with suppliers, vendors, and procurement teams to streamline supply chain processes.
  • Requires lifting, moving, and handling equipment/materials as part of warehouse operations.

Skills Required:

  • Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field.
  • 3+ years of experience in logistics, inventory management, or supply chain operations.
  • Familiarity with shipping carriers, customs documentation, and international logistics. Understanding of OSHA, EH&S, and other compliance regulations in logistics.
  • Proficiency in Google Sheets, Docs, and data analytics for logistics reporting.
  • Strong knowledge of inventory management systems, warehouse operations, and logistics software.
  • Ability to manage multiple priorities in a fast-paced logistics environment.
  • Excellent communication and coordination skills with cross-functional teams. Strong attention to detail and accuracy.
  • Strong customer-facing skills, both written (issue tracker and email) and verbal.
  • May require occasional travel to supplier locations, warehouses, or distribution centers.
  • Relevant certifications needed to manage operations (i.e. dangerous goods cert for shipping batteries