Senior Product Manager

Job Overview Senior Product Manager – XPression Technical Ross Video is a global leader in broadcast technology and is looking for a marketing‑centric technology leader with experience managing graphics products in the video production market. The XPression Product Manager – Technical will handle OEM vendors, industry partners, standards adoption such as HDR/WCG, SMPTE ST 2110 and NMOS protocols, and integration across sports, MOS, House of Worship, and corporate verticals. Key Responsibilities Champion the XPression product line and OEM products from a technical perspective. Initiate and create sales enablement tools such as PowerPoint presentations, training videos, and application notes/white papers. Support moderation of the XPression Online Forum and create video tutorials for training and marketing purposes. Participate in trade show planning and execution, write scripts and small software applications to demonstrate XPression functionality. Manage the Ross Video Karate Belt training program for XPression. Become the primary resource for technical questions about the product, configuration, and implementation of XPression in video workflows for simple and complex configurations. Attend weekly XPression meetings, XPression BDM Strategy, and XPression R&D meetings. Work with the sales and marketing teams to design effective graphics workflows in the pre‑sales process. Assist KAM’s, RSM’s, BDM’s and Product Specialists with responses to tender documents and other technical questions. Act as an approver for XPression Configuration Worksheets (XCW). Manage the Ross Inside Sales Training program (RIST). Attend weekly Platform Team meetings and provide technical guidance on the implementation and maintenance of new and existing XPression platforms and software tools. Work with the Development Team on product roadmap, development priorities, product direction, and new products based on industry and customer trends. Give input on the user experience for new features and maintain the JIRA and AHA Systems for the XPression product team. Work closely with the Tech Writing Team and Product Specialists to produce accurate and maintain configuration guides, application notes, and user guides. Act as a technical liaison with OEM partners in collaboration with the Product Specialists. Work with the global Technical Sales and Solutions Architect teams to produce workflow and wiring diagrams for use of the sales team and implementation staff. Consult regularly with Technical Product Manager to ensure the vision and plans are being carried out effectively. Lead initial conversations with OEM product vendors on behalf of the product team and procure and maintain XPression and OEM software/hardware for testing. Perform other related duties as required by the V.P. of Product and Director of Graphics Product Management. Qualifications Post‑secondary degree or trade school diploma. Knowledge of broadcast graphics systems & IT workflows. Experience with Ross Video XPression real‑time motion graphics. Demonstrated skills in newsroom MOS workflows, sports graphics, and automation. Understanding of traditional IT infrastructure tools (LDAP, OAuth 2.0, DNS, etc.). Working skills with Windows Clustering, virtual machine workflows (vSphere, vMotion, etc.), and cloud‑based workflows, specifically using AWS. Experience in SaaS workflows and business models. Proficiency in Serial Digital Video and SMPTE ST 2110 video standards, and SMPTE ST 2110 NMOS standards. Background in programming, scripting, and databases is favored. Knowledge of graphic design and graphics production workflows. Work with asset management systems and production control room or master control room situations is a plus. Minimum of 5+ years of experience with broadcast equipment in pre or post‑sales environments. Experience in selling and marketing broadcast equipment is preferred. Basic computer programming experience desired. Background in technical training is a plus. Willing to travel up to 50% of the time; valid passport and driver’s license required. Benefits & Perks Ross Video offers competitive salaries, comprehensive health plans, and a range of perks including flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, development support, and social activities and events. Equity, Diversity & Inclusion Ross Video is committed to building a diverse and inclusive workforce. All qualified candidates are encouraged to apply. If a disability requires additional support during the recruitment process, please contact Talent Acquisition. Application To apply, visit the Ross Video Careers page. Referrals increase your chances of interviewing at Ross Video. Location Nepean, Ontario, Canada. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Product Management and Marketing #J-18808-Ljbffr