Customer Experience Ambassador London
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Customer service and safety awareness define this Customer Experience Ambassador position at RCSS 825 Oxford St E in London, Ontario. Welcome shoppers and colleagues professionally.
Reporting to Asset Protection, this customer-facing position supports a welcoming, positive, and safe store environment. You will assist with inquiries, guide customer flow, identify hazards, and respond calmly during urgent situations. Collaboration with store teams is essential.
Key Responsibilities:
- Welcome customers and colleagues as a first point of contact
- Assist inquiries and guide customers through entrances and exits
- Identify and address spills, wet floors, and safety hazards
- Respond calmly to urgent situations and escalate when needed
- Complete accurate daily, weekly, and monthly reports
Requirements:
- Previous retail or customer-facing experience preferred
- Strong collaboration and relationship-building abilities
- Exceptional customer service and rapport-building skills
- Professional, friendly, and approachable demeanour
- Ability to stand or walk for extended periods
Bring customer service, composure, and safety awareness to the Asset Protection team at Loblaw Companies Limited in London.
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