Business Development Manager

BUSINESS DEVELOPMENT MANAGER - MUCHO BURRITO Are you ready for a new challenge? Let's roll your career with MTY A delicious future awaits you #Letsroll #Tastyfuture The MTY Group is a family whose heart beats to the rhythm of its brands and its employees. Over the past 40 years, EXCELLENCE, ENTHUSIASM and INNOVATION have led us to success. Today, we continue to look for talented professionals who want to work for a company that will offer them opportunities for growth and many rewarding experiences. MTY offers its employees dynamic, unique and valuable professional experience. WHAT WE OFFER 3 weeks of vacation; 5 days of sick leave; $2000 reimbursement for professional order costs and continuing education requirements; Hybrid work flexibility; Flexible working hours; Half-day available every Friday year-round; Company health and dental plans, with an additional $300 personal wellness expense account; Employee assistance program with access to a wide range of services from mental health to legal and financial counseling; Employee profit-sharing plan with employer contribution; Monthly company-wide recognition awards with quarterly and annual winners; Company social events, including but not limited to webinars, quarterly town halls, and fun activities for all; Casual dress code; Free parking at the office. POSITION OVERVIEW Mucho Burrito, a division of MTY Group, is looking for an ambitious, enthusiastic, and innovative Business Development Manager (BDM) to represent the brand in the province of British Columbia. The goal is to drive positive and sustainable financial growth, improve profitability and ensure compliance to operating system standards. The BDM is the primary liaison between assigned franchised store locations and corporate office. Utilizing their restaurant operations and business experience, the expertise of other functional departments, along with industry-specific insights, they provide counsel, coaching, assistance and advice to franchise owners/operations to achieve company/shareholder objectives. The BDM also leads in new store openings and plays a major role in restaurant set-up, in addition to franchisee and restaurant team training. They share responsibility in protecting the brand experience and reputation. RESPONSIBILITIES (but not limited to) The ability to develop and implement operational initiatives to drive business results. Monitor franchise operations within their defined areas to ensure consistent achievement and execution of Food Safety, Quality, Service, and Cleanliness Utilize agreed upon processes to accomplish. Protect the brands equity and value through ensuring consistent franchise execution and delivery of approved products, procedural compliance, menu compliance, trademark protection and brand standards. Plan and conduct working store visits with each franchisee to ensure the continual improvement of Quality, Service and Cleanliness standards on all day parts, including the monitoring of food product quality. Monitor and ensure total store “Service Excellence” including guest courtesy standards are met; implement corrective action and follow up as required. Determine financial status of each franchise operation; monitors for progress. Provide advice and counsel using approved brands systems and tools for the betterment of the financial health of the franchise operation. Establish sales and operating budget for assigned areas. Optimize sales goals versus budget and prior year, including the monitoring/execution of National, Cooperative and local marketing programs. Responsible for working with the Marketing team and Director of Operations on the development of local store marketing. Manage assigned store requirements for new product rollouts/procedures. Establish and effectively manage business partner relationships with/between franchisees, corporate staff, and vendors. Provide leadership in developing and managing business and marketing objectives through effective partnerships with appropriate departments, vendors, and franchisees. Assist franchisees in executing Human Resource and Training plans and programs as required in order that all restaurants stay current in their execution of the programs. Conduct franchisee and restaurant employee training on an as needed basis for restaurant openings and area related training initiatives. Effectively and successfully manage the restaurant openings in assigned areas. Performs other job-related duties as may be assigned or required. JOB REQUIREMENTS Experience with Quick Service Restaurants with multi-unit management experience. Proven Leadership skills. Trained in standard Food Safety practices Ability to develop and maintain effective relationships with franchisees and internal partners. Strong analytical skills along with the ability to manage priorities and multiple projects in a fast paced, dynamic environment. Excellent communication skills (verbal and written). Strong trouble shooter with the ability to see implications and provide creative solutions and recommendations. Honesty, integrity and an ability to maintain a high degree of confidentiality. Proficient in MS Office. Strong organizational and time management skills using Outlook. Please note that any offer of employment will be conditional upon a background check, including a criminal record check.