Security & Compliance Lead

Hey You’ve found Klue—welcome Ever been the person everyone turns to when it comes to protecting data, untangling compliance frameworks, or making sure security never slows innovation? If you thrive on balancing risk with growth and love creating clarity in complexity—keep reading, we’d love to meet you. Who are we? Klue is a fast-growing, VC-backed SaaS company paving the way in Competitive Enablement. In 2021, Tiger Global and Salesforce Ventures led our $62M Series B funding, and we’ve been growing ever since. We help companies truly understand their market and outmaneuver the competition, and we’re building a category to prove it. Your role as our Security & Compliance Lead In this role, you’ll be at the center of how Klue protects data, manages risk, and ensures security enables, not hinders, growth. You’ll lead our security, privacy, and compliance initiatives, supporting everything from product development to vendor management, while championing a culture of proactive security across the organization. As we scale, maintaining trust with our customers, partners, and team is more important than ever and that’s where you come in. What You’ll Do Security Leadership: Be Klue’s trusted expert on all things security, guiding teams and customers through reviews, removing blockers, and ensuring confidence in our practices. Compliance Ownership: Own our SOC 2 Type 2 audit process end-to-end—driving evidence collection, auditor coordination, and continuous compliance improvement. Privacy Stewardship: Oversee Klue’s privacy framework, manage subprocessor relationships, and ensure compliance with global regulations like GDPR and CCPA. Incident Response: Lead the charge when issues arise—maintaining and testing our business continuity, disaster recovery, and incident response plans to keep Klue ready for anything. Cross-Functional Enablement: Partner with IT and Engineering to embed security into every system and process, ensuring protection scales with innovation. Education & Advocacy: Build security awareness across the company, delivering engaging training and empowering every team member to play their part in keeping data safe.. What You’ll Need To Be Successful You’ll know you’re crushing it when Klue has a transparent, trusted, and efficient security posture that scales with our growth. What Success Looks Like: A clear, up-to-date external-facing security/trust page builds customer confidence. Customer and vendor security reviews are simplified and automated. Subprocessor management and update notifications are streamlined and timely.Security is proactive, forward-thinking, and aligned with both product and organizational needs. Must-Haves: Experience in information security, risk, privacy, and compliance—ideally within a B2B SaaS or cloud-native environment. Hands‑on experience managing SOC 2 Type 2 audits, from control implementation to auditor coordination. Strong working knowledge of security frameworks (SOC 2, ISO 27001, NIST) and global privacy regulations (GDPR, CCPA). Excellent communication skills—you can confidently respond to complex customer questionnaires and translate technical concepts for any audience. Sound judgment and pragmatism—you know when to enforce controls and when to enable smart risk‑taking. A get‑things‑done mindset: strategic when needed, hands‑on when required. Ability to work independently and drive progress across multiple teams without direct authority. A natural collaborator who values partnership over policing. Nice-to-Haves: Industry certifications like CISSP, CISM, or CIPP/E. Experience partnering with Legal on privacy and security terms in contracts or data protection agreements. A keen interest in exploring how AI can enhance security and compliance. Familiarity with cloud environments such as AWS, GCP, or Azure. How We Work at Klue Hybrid. Best of both worlds (remote & in‑office) You and your team will be in the office at least 3 days a week. Our main Canadian hubs are in Vancouver and Toronto, and most of our teams are located in EST and PST. Total Compensation & Benefits Competitive base salary plus variable Benefits. Extended health & dental benefits that kick in Day 1 Options. Opportunity to participate in our Employee Stock Option Plan Time off. Take what you need. Just ensure the required work gets done and clear it with your team in advance. The average Klue team member takes 2-4 weeks of PTO per year. Direct access to our leadership team, including our CEO Not ticking every box? That’s okay. We take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. At Klue, we’re dedicated to creating an inclusive, equitable and diverse workplace as an equal‑opportunity employer. Our commitment is to build a high‑performing team where people feel a strong sense of belonging, can be their authentic selves, and are able to reach their full potential. If there’s anything we can do to make our hiring process more accessible or to better support you, please let us know, we’re happy to accommodate. We’re excited to meet you and in the meantime, get to know us: #J-18808-Ljbffr