Security & Compliance Lead

At Klue, We're Building the Future of Competitive IntelligenceYour role as our Security & Compliance Lead

In this role, you'll be at the center of how Klue protects data, manages risk, and ensures security enables, not hinders, growth. You'll lead our security, privacy, and compliance initiatives, supporting everything from product development to vendor management, while championing a culture of proactive security across the organization.

As we scale, maintaining trust with our customers, partners, and team is more important than ever and that's where you come in.

What You'll Do

• Security Leadership: Be Klue's trusted expert on all things security, guiding teams and customers through reviews, removing blockers, and ensuring confidence in our practices.

• Compliance Ownership: Own our SOC 2 Type 2 audit process end-to-end—driving evidence collection, auditor coordination, and continuous compliance improvement.

• Privacy Stewardship: Oversee Klue's privacy framework, manage subprocessor relationships, and ensure compliance with global regulations like GDPR and CCPA.

• Incident Response: Lead the charge when issues arise—maintaining and testing our business continuity, disaster recovery, and incident response plans to keep Klue ready for anything.

• Cross-Functional Enablement: Partner with IT and Engineering to embed security into every system and process, ensuring protection scales with innovation.

• Education & Advocacy: Build security awareness across the company, delivering engaging training and empowering every team member to play their part in keeping data safe..

What You'll Need To Be Successful

You'll know you're crushing it when Klue has a transparent, trusted, and efficient security posture that scales with our growth.

What Success Looks Like:

• A clear, up-to-date external-facing security/trust page builds customer confidence.

• Customer and vendor security reviews are simplified and automated.

• Subprocessor management and update notifications are streamlined and timely.
  Security is proactive, forward-thinking, and aligned with both product and organizational needs.

What You BringMust-Haves:

• Experience in information security, risk, privacy, and compliance—ideally within a B2B SaaS or cloud-native environment.

• Hands-on experience managing SOC 2 Type 2 audits, from control implementation to auditor coordination.

• Strong working knowledge of security frameworks (SOC 2, ISO 27001, NIST) and global privacy regulations (GDPR, CCPA).

• Excellent communication skills—you can confidently respond to complex customer questionnaires and translate technical concepts for any audience.

• Sound judgment and pragmatism—you know when to enforce controls and when to enable smart risk-taking.

• A get-things-done mindset: strategic when needed, hands-on when required.

• Ability to work independently and drive progress across multiple teams without direct authority.

• A natural collaborator who values partnership over policing.

Nice-to-Haves:

• Industry certifications like CISSP, CISM, or CIPP/E.

• Experience partnering with Legal on privacy and security terms in contracts or data protection agreements.

• A keen interest in exploring how AI can enhance security and compliance.

• Familiarity with cloud environments such as AWS, GCP, or Azure.

Not ticking every box? That's okay. We take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that's different from what we've described, be sure to explain why in your application.

At Klue, we're committed to building a high-performing team where people feel a strong sense of belonging, can be their authentic selves, and are able to reach their full potential. If there's anything we can do to make our hiring process more accessible or to better support you, please let us know, we're happy to accommodate.

Why Klue Might Be the Perfect Fit For You

At Klue, you'll push the boundaries of what's possible. For yourself, your team, and our customers. The environment here feels more startup than corporate. You'll roll up your sleeves, build, iterate, and level up. This is a place where your ideas matter, you can shape what comes next, and leave your mark.

If you're looking to join a category-defining company… where you own big outcomes, influence real customers, and work with smart, gritty people… you'll thrive here.

Unlock Your Potential. Take Risks. Take Action. Innovate

How We Work at Klue

We love the balance of connection and flexibility. We work hybrid, spending at least 2-3 days a week in-office to collaborate, brainstorm, and build together.

• Our main hubs are in:

  • Vancouver (HQ)

  • Toronto

  • London

Our Commitment to You

• High Performance Culture. We reward high performance and growth through career development, coaching, and annual performance reviews.

• Comprehensive benefits: Extended health & dental coverage that starts on Day 1. Fun perks like discounts at Goodlife and Perkopolis are gravy.

• Ownership: All full-time employees have the opportunity to participate in our Employee Stock Option Plan.

• Our Vacation Policy is Take The Time You Need. We just ask that you give notice and don't leave your team hanging.

• Top-tier tools. All employees will receive a Mac (or PC, if that's your jam) and access to A+ tooling.

• AI First. All employees are encouraged to lean into AI to work smarter and faster. Built something cool lately? Show us at our Friday Show, Don't Tell Meetings.

• Growth / Leadership. Direct access to our leadership team, including our CEO, and opportunities to connect with incredible people across the company.

• Social connection. There's no shortage of ways to stay connected and have fun. We get together once a year in Vancouver for a company- wide kickoff. Throughout the year our Hubs hold regular social events.

• Dog-friendly spaces. Bring your four-legged friend along in Vancouver or Toronto, as our offices are pup-approved.

About Klue

We're on a mission to help organizations stop losing winnable deals. Klue's AI agents generate market, competitor, and buyer insights in a unified platform. We ensure it's trustworthy, automated, and activated across every department, so they have the answers they need to own their market.

Here's what makes us tick:

• Klue is AI-first at its core. It's wired deep into our internal processes and tooling, powering our small but mighty team. It drives Klue's autonomous agents that handle the heavy lifting for customers: collecting intel, generating insights, and ensuring content is updated and available across departments. Our agents help them scale their impact, stay ahead of the market, and reclaim the time that used to be consumed by manual, repetitive busywork.

• Competitor Insights. Klue helps revenue teams win more competitive deals by turning market, competitor, and buyer signals into insights teams can actually use. Our AI analyzes calls, CRM data, and real buyer feedback to give product marketers and sellers a clear picture of what's happening in their market and why deals are won or lost. We're a curious, collaborative team building a platform that helps companies compete with confidence, and we're looking for people who want to do meaningful work alongside others who care about craft and impact.

• A culture of curiosity, ownership and winning together. We're a fast-growing, globally-distributed team based in Vancouver (with hubs like Toronto), scaling quicker than ever. We value people who own their domain, act boldly, stay curious and thrive in a collaborative, high-performance environment.

Explore More

• Klue Blog

• Ignition Acquisition (2025)

• Acquisition (2025)

• Win-Loss Acquisition (2023)

• Series A (2020)

• Series B (2021)

• Culture, culture, culture

• Customer Stories

• Glassdoor

• About Us

• Instagram

• LinkedIn

• Wellfound (AngelList)

• Product Demo Arena

By submitting your application, you agree that Klue may collect your personal data for recruiting, global organization planning, and related purposes.

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