Professional Services Engineer

3 weeks ago


Canada Supermove Full time

What You Can Expect Working With Us You will rewrite a massive industry with 10,000s of businesses. You will be introducing technology to the moving industry, an industry previously untouched by software. By working with our customer base, you will provide them more time, revenue, and speed – radically uplifting the entire moving experience for everyone in the world. We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. What You'll Likely Determine the Fate of Our Company As one of Supermove's Professional Services Engineers, you will scale our product to thousands of companies. You have big upside if we execute well, and we can't do this without you. What You’ll Do Deliver scoped technical implementation projects, including platform and workflow configuration and integration of customer lead forms. SQL-based data modeling, transformations, and reporting setup. Build and support platform integrations using Zapier. Knowledge of JSON payloads, and webhooks required to enable automated workflows and data exchange between systems. Billing logic and data structure implementation. Write and troubleshoot SQL queries to extract, analyze, and validate data for customer-facing use cases. Translate business requirements into scalable solutions using platform features and best practices. Work directly with customers (and internal stakeholders) to clarify requests and gather necessary inputs. Document all work clearly for internal visibility and customer reference. Track time and task progress to support reporting, capacity planning, and billing. Maintain and contribute to internal delivery templates, documentation, and reusable assets. Surface blockers, scope gaps, or risks to the PSE Lead as needed. What You Bring 2–4+ years in a technical services, implementation, or solutions role in a SaaS environment. Strong working knowledge of SQL— comfortable writing queries, validating results, and transforming data. Technical proficiency with APIs, JSON, and platform configuration interfaces. Excellent communication skills, especially when explaining technical ideas to non-technical stakeholders. Proven ability to manage multiple technical projects at once and prioritize effectively. High attention to detail, especially in configuration and documentation. Comfort working in fast-paced, customer-facing environments. Nice to Have Experience working with varying sizes of SaaS customers. Familiarity with ticketing, time tracking, and project management tools. Prior exposure to CRM, billing, or reporting platforms. Comfort navigating ambiguous or loosely defined requests and scoping them into concrete actions. Seniority Level Mid-Senior level Employment type Full-time Job function Information Technology Industries Software Development #J-18808-Ljbffr



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