Branch Manager

Job Description As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. You share common goals, purpose, vision, and values with other RBC partners, build relationships, and encourage collaboration across all roles, while stewarding digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement. What is the opportunity? As a Branch Manager, you lead the local branch as a market leader, motivating and coaching your team to create a memorable experience for clients. You capitalize on emerging market opportunities, act as an RBC Ambassador within the community, share common goals, purpose, vision, and values, build relationships, encourage collaboration across all roles, and steward digital enablement and multichannel usage. You support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement. What will you do? Deliver results and support new client acquisitions through multiple channels, including your own team and local partners Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share Ensure high employee engagement through recruiting, talent management, development, and career planning Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports What do you need to succeed? Must-have Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date Minimum 3 years in a people management role Entrepreneurial business acquisition mindset Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access Nice-to-have Experience in both business and personal banking What’s in it for you? A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Financial strength and strong brand to support your goals Job Skills Building Talent, Critical Thinking, Inspiring, Long Term Planning Additional Job Details Address: 2600 ARTHUR ST E:THUNDER BAY City: Thunder Bay Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: Application Deadline: Note Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well‑being of our clients and communities at jobs.rbc.com RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. #J-18808-Ljbffr