Verafin - Enterprise Customer Success Manager
18 hours ago
We're seeking a talented Enterprise Customer Success Manager to join our vibrant team. In this role, you'll make a significant impact in the financial sector You'll partner with top‑tier financial institutions, acting as their trusted ally and advocate. What You'll Do Collaborate Across Teams: Work cross-functionally with Product Management, Product Development, Sales, and Leadership to drive customer success. Manage Key Relationships: Build and maintain strong relationships with C-suite executives, buying influencers, and other leadership contacts. Define Customer Success: Partner with your team to create and refine Customer Success Management strategies for enterprise-level financial institutions. Master the Product Suite: Develop a deep understanding of the Verafin product suite and effectively map customer needs to product solutions. Lead Effective Meetings: Organize and conduct successful meetings by setting agendas, attending calls, documenting outcomes, and ensuring accountability for commitments. Promote Key Initiatives: Communicate and advocate for key initiatives to ensure thorough product adoption, drive retention, and identify expansion opportunities. Optimize Application Use: Continuously seek opportunities to help customers optimize their use of the application. Ensure Smooth Transitions: Provide your successor with the necessary historical information to ensure a seamless account transition and continued success. What You'll Bring Customer Relationship Management: 5+ years of demonstrated proficiency in managing customer relationships. Passion for Communication: A genuine enthusiasm for engaging with customers and uncovering their needs to ensure a comprehensive understanding. Professional Communication: Confident, articulate, and professional communication abilities. Effective Interfacing: Ability to interface and communicate effectively with multiple levels within a customer's organization, including C-suite, decision makers, and users. Priority Management: Skilled in managing competing priorities while ensuring all teams meet their requirements. Critical Thinking: High-level critical thinking skills to prioritize customer needs and secure buy-in from various internal partners. Customer Retention: Deep understanding of customer retention through relationship building. Conflict Management: Comfortable delivering difficult messages and handling conflict when necessary. Tier 1 Account Management: Experience with Tier 1 account management is a valuable asset to our team and our growth. This position can be located in St. John's or Toronto, and offers the opportunity for a hybrid work environment (3 days a week in office), providing flexibility and accessibility for qualified candidates. Come as You Are Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. #J-18808-Ljbffr
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Verafin - Customer Success Manager
18 hours ago
San Juan de Terranova, Canada Nasdaq Full timeOverview Are you ready to be part of a dynamic and innovative company that's revolutionizing Financial Crime Management? At Nasdaq Verafin, we're not just industry leaders; we're trailblazers in providing cutting-edge, cloud-based solutions for financial institutions. We’re creating the world’s most effective financial crime fighting network! What...
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Verafin - Enterprise Project Manager
3 weeks ago
San Juan de Terranova, Canada Nasdaq Full timeNasdaq, St. John's, Newfoundland and Labrador, Canada Verafin - Enterprise Project Manager As an Enterprise Project Manager reporting to a Project Management Director, you will drive successful customer implementations of our financial crime management solutions and ensure exceptional client experiences throughout the project lifecycle. Key Responsibilities...
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Verafin - Enterprise Project Manager
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San Juan de Terranova, Canada Nasdaq Full timeVerafin - Senior Software Developer (Enterprise Onboarding) Nasdaq, St. John's, Newfoundland and Labrador, Canada We’re looking for a Senior Software Developer to join our Enterprise Onboarding team, reporting to the Director of Software Engineering. In this role, you’ll design and implement solutions that migrate data from banking platforms into...
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San Juan de Terranova, Canada Nasdaq Full timeVerafin - Senior Software Developer (Enterprise Onboarding) Nasdaq, St. John's, Newfoundland and Labrador, Canada We’re looking for a Senior Software Developer to join our Enterprise Onboarding team, reporting to the Director of Software Engineering. In this role, you’ll design and implement solutions that migrate data from banking platforms into...
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Verafin – Services Technical Sales Specialist
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Verafin – Services Technical Sales Specialist
3 weeks ago
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Verafin – Cloud Security Developer
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San Juan de Terranova, Canada Nasdaq Full timeOverview We’re looking for a Cloud Security Developer to join our team. In this role, you’ll help shape how we secure and strengthen Nasdaq Verafin’s cloud environment, ensuring robust protection for enterprise-level applications and systems . You’ll fit right in if you’re technically strong, collaborative, and passionate about designing secure...
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Verafin – Cloud Security Developer
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San Juan de Terranova, Canada Nasdaq Full timeOverviewWe’re looking for a Cloud Security Developer to join our team. In this role, you’ll help shape how we secure and strengthen Nasdaq Verafin’s cloud environment, ensuring robust protection for enterprise-level applications and systems. You’ll fit right in if you’re technically strong, collaborative, and passionate about designing secure cloud...
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San Juan de Terranova, Canada Nasdaq Full timeVerafin - Senior Software Developer (Cloud Environments) Nasdaq, St John’s, Newfoundland and Labrador, Canada We're looking for a Senior Software Developer to join our team, reporting to the Senior Manager of Software Development! In this role, you'll help shape how we build and secure the cloud infrastructure that powers Nasdaq Verafin's financial crime...
