AV Network Administrator – Demonstration

2 weeks ago


Ottawa, Canada Ross Full time

AV Network Administrator – Demonstration & Tradeshows (Job Req # ) Job Description Posted Monday, December 15, 2025 at 5:00 AM Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job Overview: Who you report to: Manager, Technical Solutions – Demonstration & Tradeshows What we offer: Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Design, deploy, monitor, and maintain AV/IP network infrastructure including switches, routers, VLANs, IGMP multicast, QoS, and PTP (Precision Time Protocol). Configure, support, and optimize media-over-IP formats including SMPTE ST - 10/20/30/40), NDI, Dante, NMOS and related IP media standards. Administer multicast routing, DSCP/QoS policies, and redundancy methods such as ST 2022-7. Support AV systems (cameras, intercom, switchers, multiviewers, routers) and integrate them into hybrid SDI/IP environments. Support and maintain web-based applications, dashboards, control interfaces, and internal tools used in broadcast operations. Monitor system performance, diagnose issues in real time, and provide high-level support, both remotely and onsite. Create and maintain documentation including network diagrams, device configurations, and Troubleshooting / Maintenance Guides. Participate in system planning, upgrades, and continuous improvement initiatives related to IP media workflows. Provide technical support and mentorship to technicians and junior staff. Ensure compliance with industry best practices for AV-over-IP installations and broadcast technology. Who you are: Degree / Diploma in Computer Science, Networking, Broadcast Engineering, or equivalent combination of education and experience. 3-5 years or more of experience in a broadcast, Live AV, or IP Networking environment. Proven expertise with: NDI workflows in live production Dante audio networking including Controller and device configuration SMPTE ST 2110 (video, audio, PTP, and ancillary data) Strong networking knowledge: IP routing, switching, VLANs, multicast (IGMP), QoS/DSCP, L2/L3 fundamentals, and network monitoring tools. Experience supporting live, real-time AV/IP systems in high-pressure production environments. Experience supporting web apps (monitoring dashboards, control UIs, internal tools, or production web services). Excellent analytical, problem-solving and communication skills. Ability and willingness to support / attend after-hours or weekend events as needed. Networking certifications (CCNA, CCNP, or equivalent). Familiarity with AES67, Ravenna, NMOS (IS-04, IS-05), and ST 2022-6/7. Experience with control systems, orchestration platforms, or broadcast device APIs. Knowledge of cloud-based or virtualized production environments. Experience with DevOps-style tooling (Git, REST APIs, containerization) considered an asset. Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request. #J-18808-Ljbffr



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