Senior Manager, GTM Programs

Improve the safety, efficiency, and sustainability of the operations that power the global economy. Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: This Senior Manager of Go-to-Market (GTM) Programs will lead and drive core programs that transform the way Samsara’s Implementation, Renewals, and Customer Success teams operate making them more efficient and higher quality at their role leading to increased renewal rates and customer NPS. This high-impact role will be instrumental in owning and operationalizing the program management office (PMO) for the Revenue Operations team, enabling GTM leaders to execute with clarity, consistency, and efficiency. The ideal candidate will serve as a strategic partner to renewals, customer success, operations, and cross-functional leadership, ensuring alignment and execution on programs such as defining and upleveling methodology, improving value journeys and business reviews, and reducing risk across the customer base. This is a highly visible role that requires a strong bias for action, attention to detail, and a track record of leading cross-functional programs in a fast-paced environment. This is a remote position open to candidates residing in Canada. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management, and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time. You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team. In this role, you will: Build out the Post-Sales PMO (program management office) and drive key transformational programs Partner closely with Renewals, Customer Success, RevOps, Finance, Enablement, and Product Marketing Create standardized templates, best practices, and documentation for program repeatability and scale Track and report on key program KPIs and execution milestones Identify and mitigate risks to program execution, proactively solving roadblocks with stakeholders Establish a center of excellence, bringing a continuous improvement mindset to all processes and programs Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Hire, develop, and lead an inclusive, engaged, and high-performing team Minimum requirements for the role: Bachelor's degree from an accredited university 5+ years of people management experience 7+ years of project management experience Demonstrated ability to build program and project management infrastructure and operations Demonstrated organizational leadership skills, including clear communication, the ability to influence without authority, and to foster collaborative environments Strong communication skills , including written documentation, presentation design, and meeting management Proven success managing complex, cross-functional GTM programs end-to-end Strong business acumen and understanding of sales motions, organizational design, and GTM planning processes An ideal candidate also has: Experience in a customer-facing role (either sales, renewals, or customer success) 10+ years of experience in programs, revenue operations, GTM strategy, or business operations, preferably in a high-growth B2B SaaS environment PMP certification or equivalent professional certifications Proficiency in tools such as Salesforce, Google Workspace, Gainsight, project management tools (Jira, Confluence), and BI platforms The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. $140,000 — $192,500 CAD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here . Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. #J-18808-Ljbffr