Senior Business Analyst

Join to apply for the Senior Business Analyst role at The University of British Columbia . Job Profile: AAPS Salaried – Information Systems and Technology, Level E Staff – Non Union Compensation Range: $9,859.25 – $15,380.75 CAD monthly Posting End Date: January 2, 2026; Job End Date: January 31, 2026 Posting Note: Applications accepted until 11:59 PM on the Posting End Date. At UBC, we are committed to employment equity and a diverse workforce. Job Summary The Senior Business Analyst analyzes business needs and develops overall strategies for how automated systems can support the short and long term direction of the business. The analyst assists with the formation and execution of a data governance framework, policies and standards, and promotes information governance policies to ensure good quality data through all business processes. Key Responsibilities Work with faculties, central units, data governance stakeholders and the Enterprise Architecture team to identify and document critical data elements, including metadata, lineage and business rules for in‑scope systems. Play a key role in developing, documenting, and implementing data quality policies, procedures and standards to ensure a high level of asset‑related data integrity. Create and disseminate information and policies to raise awareness of data governance quality standards and monitoring requirements. Participate in the development of policies and processes to manage incidents of poor data quality or data conflicts. Work with the Enterprise Architecture team members to address any identified data integrity gaps. Participate in developing procedures to ensure data management incidents are appropriately escalated, logged and analyzed to determine root cause(s); work with business partners, data governance stakeholders and IT to implement timely remediation recommendations. Create and execute a communication plan that ensures data owners and data stewards are aware of and understand the development and rationale for an information governance strategy. Work closely with data owners and data stewards to help them comprehend their role and responsibilities in relation to the implementation of a new data governance framework and policies. Act as a subject‑matter expert to business partners to ensure alignment between business‑unit‑level procedures and data governance policies. Maintain positive relationships regarding data governance matters with relevant cross‑functional business partners, providing input and feedback on emerging policy lines. Recommend enhancements to data collection processes to improve the accuracy of data repositories. Provide recommendations for measuring and improving the effectiveness and efficiency of data governance, operational control processes and compliance activities. Develop and refine high‑quality monthly and quarterly reports demonstrating program activities. Assist with the development of enterprise data methodologies and techniques, including data standards and guidelines for enterprise‑wide use in systems development processes. Communicate the practical implications of data decisions, issues and plans to senior management. Identify and promote opportunities for cross‑business sharing and reuse of data components, rationalization of data and integrated data. Analyze business needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes). Gather requirements for financial reporting within the Office of the CIO and UBC IT. Develop automated data sets and reports to inform HR and financial decision‑making within the Office of the CIO and UBC IT. Communicate with stakeholders of varying technical ability and subject‑matter expertise and explain services to clients of all management levels to ensure they have a clear understanding of IT roles, processes and activities. Manage liaison relationships with clients to ensure reporting solutions meet user needs. Conduct feasibility studies and draft proposals for evaluation by appropriate users and managers. Develop and assist in the presentation of business cases. Lead short and long‑term planning sessions to implement integrated business process improvements. Identify, elicit and document business requirements, define business rules and communicate requirements for the implementation of business solutions. Prepare functional, system and program specifications bridging multiple projects. Review test plans and monitor the testing process to ensure that business results are adequately tested with minimal risk. Procure technical assistance to help in problem resolution. Provide technical leadership, coaching and mentoring to less‑experienced individuals. Maintain appropriate professional designations and up‑to‑date knowledge of current information technology techniques and tools. Perform other related duties as required. Minimum Qualifications Undergraduate degree in a relevant discipline. Minimum of eight years of related experience including at least two years of managerial experience, or the equivalent combination of education and experience. Willingness to respect diverse perspectives, including perspectives in conflict with one’s own. Demonstrates a commitment to enhancing one’s own awareness, knowledge and skills related to equity, diversity and inclusion. Preferred Qualifications Extensive experience working on information management, data governance and/or records management programs. Exceptional written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively. Ability to educate and influence program stakeholders regarding program goals, objectives and approach. Superior follow‑up skills; ability to organize applicable department timelines and follow up with internal and external customer needs. Superior organizational skills; ability to accomplish multiple tasks within the agreed‑upon time frames through effective prioritization of duties and functions in a fast‑paced environment. Strong track record of building and maintaining solid relationships with internal and external customers and vendors. Self‑motivated; able to work independently to complete tasks and respond to department requests and to collaborate with others to utilize their resources and knowledge to identify high‑quality solutions. Ability to work with functional groups and different levels of employees throughout the organization to effectively and professionally achieve results. Demonstrated ability to relate business problems to underlying data and link to solutions. Working knowledge of UDaP, PowerBI and other dashboarding tools. Competencies Collaboration – Consistently fosters collaboration and respect among team members by addressing elements of the group process that impede the group from reaching its goal. Communication for Results – Converses with, writes reports for, and creates/delivers presentations to all levels of colleagues and peer groups in ways that support problem solving and planning. Problem Solving – Diagnoses problems using formal problem‑solving tools and techniques from multiple angles and probes underlying issues to generate multiple potential solutions. Analytical Thinking – Determines criteria for assessing issues and opportunities; establishes clear goals and priorities; identifies relationships and linkages between different information sources; anticipates potential problems and develops solutions. Business Process Knowledge – Describes and documents critical cross‑functional business process flows; applies business process reengineering techniques and methods in analyzing process flow and accountability charts. Initiative – Describes future scenarios and related opportunities; plans potential responses involving resource holders, peers, processes and technology; leads timely responses. Other Information Supervision Received: The position works relatively independently with a large number of business and technical subject‑matter experts. Supervision Given: Some supervision of other team members may be required; technical recommendations and reviews of other team members’ work may be required. Consequence of Error/Judgement: Significant consequences for errors and/or judgment, particularly in the context of ERP and enterprise‑level integration capabilities. #J-18808-Ljbffr