Chef d’équipe principal des données

Chef d’équipe principal des données (Senior Data Team Lead) Chef d’équipe principal des données (Senior Data Team Lead) – Directeur de l’équipe de gestion des données, responsable de la planification, de l'exécution et de la clôture de projets, de l'aspect financier, de la communication et de l'atteinte des objectifs de qualité. Job Overview Independently manage end‑to‑end delivery of data management services for single/multi‑service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data Management (CDM) team to deliver high quality data management products that meet customer needs. Provide leadership and vision to the team in the areas of project planning, execution, and close‑out; financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead, Customer Site Manager, and/or a leadership role in a specific CDM task (e.g., Subject Matter Expert (SME)). Comply with Good Clinical Practices (GCPs), applicable regulatory guidelines, SOPs, policies, and, where available, CDM guidance documents. Essential Functions Serve as primary point of contact for customer on data management deliverables. Manage multiple large studies or program of studies (possibly global). Provide project management expertise, working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise. Lead direct negotiations with customer, e.g., timelines, financial, process, resources. Maintain strong customer relationships. Ensure open communications with customer and IQVIA management to independently manage and meet contractual obligations. Meet with Data Operations Coordinator (DOC) and/or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables. Provide training and development on data management expertise to junior team members. Establish strong communications with Data Operations team, functional leads, project managers and all other stakeholders. Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects. Serve as the escalation point for unresolved data issues. Work independently with client data managers, vendors, internal team members for resolution. Ensure appropriate resources are assigned to meet project deliverables. Create and/or review and sign‑off on all data management plan (DMP) documents. Ensure service and quality meet agreed upon specifications per the DMP and contract/SOW. Implement proactive quality management plans across multiple projects/programs/customer account. Manage service performance and provide leadership to identify root causes of issues and implement remedial actions. Continuously look for opportunities to improve service. Develop and work with team to implement plan to re‑organize and drive change (possibly across a customer account). Ensure timely follow‑up and resolution of compliance issues. Serve as Subject Matter Expert (SME). Provide leadership and expertise in a specific CDM task or technology. Serve as customer site lead for one or more customers. Train and mentor junior DTL staff in DM expertise. May coordinate the work of more junior DTL staff. Independently maintain internal tracking databases and systems. Independently manage SOW/budget. Review financial reports monthly and participate in project reviews as requested. Identify out of scope tasks and track change orders to completion. Participate in pricing discussions across customer account. Serve as Project Manager for single service DM projects, including financial tracking, revenue recognition, and invoicing. Independently support RFP process (review RFP documents, pricing, attend bid defense). Independently bring process improvements and solutions to the CDM team/CDM department. Lead a focus team or global or local best practice team. Communicate lessons learned and/or present in CDM workshop(s). Manage the development and implementation of new technology or tool. Present at professional conferences and/or publish articles in professional journals. Provide review and expert opinion in developing, revising, and maintaining core operating procedures and work instructions. Perform other duties as directed by the functional manager. Qualifications Bachelor’s Degree in Health, Clinical, Biological or Mathematical Sciences, or related field. 7 years direct Data Management experience, including 5+ years as a CDM project lead. Experience managing delivery of multiple global trials through full DM life cycle (large trials of at least 1,000 patients). Demonstrated expert data management skills and advanced knowledge of the DM process (therapeutic area, extensive DM process knowledge, SAE reconciliation, external data vendor reconciliation, local laboratory data management, and/or new technology). Experience handling complex customer negotiations and bid defense meetings independently. Knowledge of operating procedures and work instructions and ability to apply them in practice. Knowledge of Good Clinical Practices and relevant regulatory guidelines. Comprehensive understanding of clinical drug development process. Ability to establish and maintain effective working relationships with coworkers, managers and customers. Knowledge of medical terminology, pharmacology, anatomy and/or physiology. Equal Opportunity and AI Statement IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments. IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, or any other status protected by applicable law. Accommodations for applicants with disabilities are available in all aspects of the recruitment process upon request. If you have a disability that requires an accommodation, we encourage you to contact our Talent Acquisition Team at: , so that IQVIA can support your participation in the recruitment process. Please note that we may use artificial intelligence (AI) in the processing of your application. However, we only use AI to assist our recruitment team with the screening or assessment of candidacies, and not as a substitute for human decision‑making. #J-18808-Ljbffr