Call Center Operator

## Call Center Operator – CasualReq ID: OPERA Category: Transportation Services Brand: Compass One Employment Status: Hourly Starting Rate: $18.00 CAD

Location:
4001 Leslie Street, North York, ONPosting Date: Apply## SHARE THIS JOB### Who Are We?You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forwardCompass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.
Job Summary How you will make an impact: You will be responsible for serving as a customer service representative in a call center and providing work order management support for staff/customers.
As a Call Centre Operator, you will be:Answer the telephone, respond to customer emails, and provide general assistance to customers Enter and submit information relating to facilities maintenance, space planning and other requests Process a wide variety of service transactions and uncover existing or future needs through proactive interactions Basic Microsoft Excel reportingAbout you:Strong communication skills (verbal and written) Excellent telephone etiquette and listening skills Proficient in Microsoft Office: Word, Excel, Outlook Detail oriented Experience working in a call center environment before is an asset Ability to provide outstanding customer service to the client## What’s in it for you?
* Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
* The opportunities with us are endless. As the world’s largest food and support services company,

we offer
an extensive range of learning and career opportunities for all our associates.
* Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
* Health Benefits. For our eligible associates,

we offer
comprehensive health, vision, and dental care coverage.
* A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
* We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
For accommodation requests during the hiring process, please contact for further information.
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