Call Center Operator
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Description
Job SummaryHow you will make an impact:You will be responsible for serving as a customer service representative in a call center and providing work order management support for staff/customers.
As a Call Centre Operator, you will be:Answer the telephone, respond to customer emails, and provide general assistance to customersEnter and submit information relating to facilities maintenance, space planning and other requestsProcess a wide variety of service transactions and uncover existing or future needs through proactive interactionsBasic Microsoft Excel reportingAbout you:Strong communication skills (verbal and written)Excellent telephone etiquette and listening skillsProficient in Microsoft Office: Word, Excel, OutlookDetail orientedExperience working in a call center environment before is an assetAbility to provide outstanding customer service to the client
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