Senior Contact Center Team Lead

The Senior Team Lead is responsible for supporting and developing Team Leads and frontline agents while driving operational excellence and delivering a high-quality guest experience. This role balances strategic leadership with hands‑on operational support to ensure performance goals, KPIs, and service standards are consistently met. The Senior Team Lead...

A leading financial institution in Canada is seeking a Senior Manager for their North American HR Contact Centre. This role involves overseeing HR operations, ensuring exceptional employee experiences, and managing a large team. Candidates should have a degree and over 8 years of experience in operations management, preferably with a background in contact...

Overview Join to apply for the Enterprise Account Executive- Contact Center role at RingCentral . Say hello to opportunities. RingCentral is a $2 Billion annual revenue company with double digit ARR and a substantial market opportunity in UCaaS, Contact Center, and AI-powered adjacencies. We invest to ensure our AI-enabled technology meets customer needs....

Work Location Markham, Ontario, Canada Hours 37.5 Line of Business Human Resources Pay Details 115,600 - 163,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been...

DescriptionPosition SummaryThe Senior Team Lead is responsible for supporting and developing Team Leads and frontline agents while driving operational excellence and delivering a high-quality guest experience. This role balances strategic leadership with hands-on operational support to ensure performance goals, KPIs, and service standards are consistently...

A leading cloud software provider is seeking an experienced Professional Services Program Manager in Canada to lead complex multi-customer deployment projects. This role requires 5+ years in program management, expertise in AI and contact center solutions, and excellent communication skills. The candidate will manage project deliveries, ensuring timelines...

A leading AI and Big Data company is looking for an Amazon Connect Specialist to design and manage contact center solutions. This remote role requires end-to-end expertise in Amazon Connect configuration and integration, aimed at optimizing customer experiences. Ideal candidates will have strong communication skills and a background in AWS tools, including...

Join to apply for the Engineering Team Lead role at Function Health . Location : Remote (US or Canada) Type : Full-time Overview Ezra’s mission is to detect cancer early for everyone in the world. Our AI-powered Full Body MRI screens for cancer in up to 13 organs and are available at over 100 imaging facilities in 30+ cities across the US. We empower...

A senior living community in New Brunswick is seeking a Dining Room Supervisor. The successful candidate will be responsible for smooth dining operations, ensuring top-quality service is provided to residents and guests. A minimum of three years in fine dining and relevant certifications like Food Handling and CPR are required. This role offers a unique...

Smarter Contact is the market-leading AI-powered communications platform for real estate professionals in the US market. Our SaaS products power tens of millions of conversations monthly, helping real estate professionals close more deals using text and voice. Own the sales cycle — from sales qualified lead to closed-won Obsess over our product,...