Langauge Centre Director
4 weeks ago
About Berlitz
The first and last word in language training for more than a century, the name Berlitz® has become synonymous with excellence in learning. In fact, millions of alumni from all walks of life have experienced new cultures more fully, thanks to Berlitz.
For over 40 years, Berlitz Canada has been providing the highest quality language training to the Canadian market. At Berlitz we are committed to fully understanding the language goals our learners wish to achieve and strive to cultivate long-term relationships with each of them. Currently, we are recruiting a Language Centre Director for our Vancouver Language Centre.
SUMMARY OF POSITION
The Language Centre Director (LCD) is responsible for sales and managing the ongoing activities of the Language Centre within company policies and procedures, ensuring quality language instruction,
hiring/developing staff and ensuring profitability and plan achievement for financial and non-financial Language Centre goals. The LCD cultivates and acquires new customers. Assures maximum satisfaction of our internal and external customers by managing their expectations in order to achieve the objective of creating long-staying, loyal customers. Supervises and develops the Language Centre staff and is responsible for meeting all performance objectives of the Language Centre.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Customer Acquisition Activities
- Conducts sales activities from initial inquiry through enrollment
- Initiates and directs local marketing activities and promotional events
- Fosters an awareness of Berlitz within the community
- Customer Retention Activities
- Maintains positive customer relations and ensures maximum customer satisfaction from enrollment to renewal
- Ensures the implementation of the Berlitz Learning Cycle
- Maximizes course completion and customer re-enrollment
- Leadership Motivates Language Centre team to develop and maintain a customer focused attitude
- Promotes open communication within the Language Centre
- Ability to motivate and work effectively with all employees to ensure superior customer service and core understanding of Berlitz programs, and policies
- Encourages and supports staff development through training, coaching and feedback to enhance performance
- Ensures that the Language Centre environment and appearance create a positive impression Participates in staff selection process
- Ultimately responsible for all Learning staff and operations
- Contributes to the achievement of district/corporate initiatives and objectives
- Performance and Financial Objectives
- Accountable for achieving Language Centre performance objectives and profitability
- Analyzes performance indicators and implements appropriate action plans to enhance results Manages controllable expenses
- Participates in the development of performance and financial plans
- Responsible for the integrity of operational data and reports
- Responsible for adhering to corporate policies and procedures
JOB QUALIFICATIONS
Education: University degree or equivalent experience required
Experience:
- Minimum 2-3 years management experience
- Sales experience in dealing with consumer inquiries
- Excellent communication, interpersonal, organizational and time management skills
- Computer savvy and proficient with Microsoft application
- Ability to work flexible/extended hours, including day, evening and weekend when required
- University degree or college diploma.
- Specialization in Business/Management considered an asset
- Knowledge of a second language considered a plus
Job Type: Full-time
Pay: $45,000.00 per year plus commissions negotiable depending on experience.
-
Centre Director
2 months ago
Vancouver, Canada Bayswater Education Full timeAbout Bayswater Education: Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educate and inspire global people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad - whatever their story. We set up Bayswater...
-
Ilsc Centre Director
2 months ago
Vancouver, Canada ILSC Education Group Full time**ROLE**:Centre Director **PROGRAM**:ILSC Junior Camp at UBC **REPORTS TO**:Director of Junior Programs and Groups, Canada **CONTRACT DURATION**: March 3 to May 31 and August 12 to August 16, 2024 (part-time employment) & June 3 to August 11, 2024 (full-time employment) **DURATION OF JUNIOR CAMP PROGRAM**: 6 weeks - June 30 to August 11,2024 The Centre...
-
Associate Director, Montalbano Centre for
4 days ago
Vancouver, Canada University of British Columbia Full timeStaff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Administration, Level C Job Title Associate Director, Montalbano Centre for Responsible Leadership Development Department Special Projects | Dean's Office | UBC Sauder School of Business Compensation Range $7,400.83 - $11,540.42 CAD Monthly The Compensation Range is the span...
-
Language Centre Director
2 months ago
Vancouver, Canada Berlitz Canada Full time**ABOUT BERLITZ** The first and last word in language training for more than a century, the name Berlitz® has become synonymous with excellence in learning. In fact, millions of alumni from all walks of life have experienced new cultures more fully, thanks to Berlitz. For over 40 years, Berlitz Canada has been providing the highest quality language...
-
Language Centre Director
2 days ago
Vancouver, Canada Berlitz Canada Full time**Job Summary** The first and last word in language training for more than a century, the name Berlitz® has become synonymous with excellence in learning. In fact, millions of alumni from all walks of life have experienced new cultures more fully, thanks to Berlitz. For over 40 years, Berlitz Canada has been providing the highest quality language training...
-
Regional Director, Ece Centres
4 days ago
Vancouver, Canada Innivec Full time**About Eton Explorers** At Eton Explorers, you become part of a community that values growth, exploration, and connection. Our daycare centers will be more than just a place for children to learn; it's a thriving community hub where families come together to strengthen their bonds and enrich their lives. Located in Calgary, Eton Explorers is committed to...
-
Camp Assistant Director
2 months ago
Vancouver, Canada JEWISH COMMUNITY CENTRE OF GREATER VANCOUVER Full timeThe Jewish Community Centre of Greater Vancouver is hiring for the Assistant Camp Director position for Camp Shalom. We are looking for someone that has previous experience working within a day camp setting and who will bring enthusiasm and professionalism to the role. Campers range from ages 3-16 and programming needs to be fun, safe, encourage growth and...
-
Director, Communications
1 day ago
Vancouver, Canada Metro Vancouver Zero Emissions Innovation Centre Full time**Join us!** We’re passionate about making progress on climate action and committed to making a positive difference in communities. Keen to join a caring, capable, and committed team doing great work on the path to net zero? **About the Metro Vancouver Zero Emissions Innovation Centre** Seeded by a $21.7 million federal endowment in 2021, the Zero...
-
Senior Medical Director, Neonatal Program
1 week ago
Vancouver, Canada Provincial Health Services Authority Full timeSenior Medical Director, Neonatal Program BC Women's Hospital + Health Centre Regular Part-Time Vancouver, British Columbia Canada BC Women's Hospital & Health Centre (BCW) is seeking a Senior Medical Director to lead the Neonatal Program. The Senior Medical Director, working in collaboration with the Senior Director, Clinical Operations, is...
-
Senior Medical Director, Neonatal Program
2 months ago
Vancouver, Canada Provincial Health Services Authority Full timeSenior Medical Director, Neonatal Program BC Women's Hospital + Health Centre Regular Part-Time Vancouver, British Columbia Canada BC Women's Hospital & Health Centre (BCW) is seeking a Senior Medical Director to lead the Neonatal Program. The Senior Medical Director, working in collaboration with the Senior Director, Clinical Operations, is...
-
Senior Medical Director, Neonatal Program
2 months ago
Vancouver, Canada Provincial Health Services Authority Full timeSenior Medical Director, Neonatal Program BC Women's Hospital + Health Centre Regular Part-Time Vancouver, British Columbia Canada BC Women's Hospital & Health Centre (BCW) is seeking a Senior Medical Director to lead the Neonatal Program. The Senior Medical Director, working in collaboration with the Senior Director, Clinical Operations, is...
-
Senior Medical Director, Neonatal Program
2 months ago
Vancouver, Canada Provincial Health Services Authority Full timeSenior Medical Director, Neonatal Program BC Women's Hospital + Health Centre Regular Part-Time Vancouver, British Columbia Canada BC Women's Hospital & Health Centre (BCW) is seeking a Senior Medical Director to lead the Neonatal Program. The Senior Medical Director, working in collaboration with the Senior Director, Clinical Operations, is...
-
Senior Medical Director, Neonatal Program
1 week ago
Vancouver, Canada Provincial Health Services Authority Full timeSenior Medical Director, Neonatal Program BC Women’s Hospital + Health Centre Regular Part-Time Vancouver, British Columbia Canada BC Women’s Hospital & Health Centre (BCW) is seeking a Senior Medical Director to lead the Neonatal Program. The Senior Medical Director, working in collaboration with the Senior Director, Clinical Operations, is accountable...
-
Senior Medical Director, Neonatal Program
1 week ago
Vancouver, Canada Provincial Health Services Authority Full timeSenior Medical Director, Neonatal Program BC Women’s Hospital + Health Centre Regular Part-Time Vancouver, British Columbia Canada BC Women’s Hospital & Health Centre (BCW) is seeking a Senior Medical Director to lead the Neonatal Program. The Senior Medical Director, working in collaboration with the Senior Director, Clinical Operations, is...
-
Senior Medical Director, Neonatal Program
2 months ago
Vancouver, Canada Provincial Health Services Authority Full timeSenior Medical Director, Neonatal Program BC Women’s Hospital + Health Centre Regular Part-Time Vancouver, British Columbia Canada BC Women’s Hospital & Health Centre (BCW) is seeking a Senior Medical Director to lead the Neonatal Program. The Senior Medical Director, working in collaboration with the Senior Director, Clinical Operations, is accountable...
-
Senior Medical Director, Neonatal Program
2 months ago
Vancouver, Canada PHSA Full timeSenior Medical Director, Neonatal Program BC Women’s Hospital + Health Centre Regular Part-Time Vancouver, British Columbia Canada BC Women’s Hospital & Health Centre (BCW) is seeking a Senior Medical Director to lead the Neonatal Program. The Senior Medical Director, working in collaboration with the Senior Director, Clinical Operations, is...
-
Senior Medical Director, Neonatal Program
1 week ago
Vancouver, Canada PHSA Full timeSenior Medical Director, Neonatal Program BC Women’s Hospital + Health Centre Regular Part-Time Vancouver, British Columbia Canada BC Women’s Hospital & Health Centre (BCW) is seeking a Senior Medical Director to lead the Neonatal Program. The Senior Medical Director, working in collaboration with the Senior Director, Clinical Operations, is...
-
Center Director
2 months ago
West Vancouver, Canada Mathnasium West Vancouver Full time**Position Summary**: The Mathnasium Centre Director is responsible for successfully managing the educational, customer, administrative, sales, and employee aspects of a Mathnasium Learning Centre. In synopsis, they are responsible for the educational success of every student, parent satisfaction and loyalty, lead conversion and sales, as well as the...
-
Director, World Trade Centre Vancouver
1 week ago
Vancouver, Canada Greater Vancouver Board of Trade Full time**About the World Trade Centre Vancouver** World Trade Centre Vancouver (WTC-V) is a subsidiary of the Greater Vancouver Board of Trade dedicated to strengthening the export performance of small and medium-sized businesses in British Columbia. As a member of the World Trade Centers Association, WTC-V provides exceptional global access for B.C. businesses...
-
Director, Rezoning Centre
7 days ago
Vancouver, Canada The City of Vancouver Full time**Requisition ID**:40721 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...
