Order Management Analyst

2 weeks ago

Canada Galactic Minds INC Full time

Job Title – Order Management Analyst Duration – Long term Note : Candidates must be able to start work at 7:00 AM EST. Look candidates from the EST time zone (or Canada) who can meet this early start time. The Role We are looking for a detail-oriented Order Management Analyst to manage and optimize the full order-to-cash lifecycle for our subscription-based products. You’ll work closely with Sales, Finance, and Customer Success to ensure accurate order processing, smooth billing, and exceptional customer experiences. What You’ll Do Process and manage customer orders, renewals, amendments, and cancellations in CRM/ERP systems (Salesforce, NetSuite, Zuora). Validate pricing, discounts, terms, and billing details to ensure accuracy and compliance. Collaborate with internal teams to resolve order issues quickly and efficiently. Support global operations across multiple regions (US, EMEA, APAC) and maintain operational reporting. Identify process gaps, recommend improvements, and support automation initiatives. Maintain documentation for audits, compliance, and cross-functional reporting. Who You Are 2–5 years of experience in order management, revenue operations, or subscription operations, ideally in SaaS. (Optional) Hands-on experience with CRM/ERP systems (Salesforce, NetSuite, Zuora, or similar). Strong analytical and problem-solving skills with an eye for detail. Excellent communication skills and ability to collaborate across teams. Comfortable managing multiple priorities in a fast-paced environment. Bonus Points Familiarity with subscription billing, SaaS pricing models, and revenue recognition (ASC 606). Experience with process automation and system enhancements. Exposure to global order management supporting multiple regions. Seniority Level Mid-Senior level Employment Type Contract Job Function Information Technology IT Services and IT Consulting #J-18808-Ljbffr

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    2 weeks ago

    Canada Galactic Minds INC Full time

    Job Title – Order Management Analyst Location – Canada (Remote) Duration – Long term Job Description: Note : Candidates must be able to start work at 7:00 AM EST. Look candidates from the EST time zone (or Canada) who can meet this early start time. The Role: We are looking for a detail-oriented Order Management Analyst to manage and optimize the full...

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    2 weeks ago

    Canada Galactic Minds INC Full time

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    Canada Galactic Minds INC Full time

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