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Branch Manager II
4 weeks ago
Branch Manager II – TD Securities Work Location: Manotick, Ontario, Canada Hours: 37.5 Line Of Business: Personal & Commercial Banking Pay Details: $91,200 - $136,800 CAD TD is committed to fair and equitable compensation opportunities for all colleagues. Growth and skill development are key features of the TD experience. The base pay offered may vary based on candidate skills, experience, geography and business needs. Compensation details can be discussed with your recruiter. Job Description At TD Canada Trust, we are the frontline of TD Bank, building deep and long‑lasting relationships with customers through a range of transactions and advisory services. As Branch Manager, you will lead a medium‑sized team to initiate great customer conversations, provide mentorship, and achieve business results while adhering to internal policies and processes. Typical Day at Work Mentor the team on advice‑giving strategies to improve the overall customer experience and financial confidence Promote TD's image and goodwill within the community by participating in community events Enhance customer experience by understanding financial needs and providing appropriate solutions Act as the highest point of escalation for the branch to ensure customer issues are handled correctly and participate in the resolution of reported matters when required Oversee complex branch administrative duties for mutual funds, real‑estate secured credit, and other compliance‐related issues Ensure overall employee scheduling is optimal Develop and implement business development strategies within budget and communicate results to the team to meet objectives Ensure accuracy of all customer transactions as per TD's policies to achieve operational excellence Mentor the team on offering One TD solutions and building lasting relationships with customers Liaise with Wealth and Business Banking to stay updated with processes, emerging issues, and industry regulations Cultivate a positive and customer‑focused work environment that builds productivity, innovation, operational improvement, and professionalism Job Requirements Undergraduate degree and/or over 5 years of relevant experience Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course Strategic thinker with extensive knowledge of advanced investing and credit processes, policies, programs, and systems Proficiency in software tools including MS Office and internet application Strong communication skills to liaise with customers, employees, and cross‑functional teams Accurate decision maker with discretion and judgement when handling confidential information Dedicated leader who can positively influence the team and achieve results through negotiation, problem‑solving, and communication skills Benefits & Development We offer a total rewards package that includes base salary, variable compensation, health and well‑being benefits, savings and retirement plans, paid time off, banking benefits and discounts, career development, and recognition programs. TD provides continual career, development, and performance conversations, online learning platforms, mentoring, and training to help colleagues grow. Additional Information Job opportunity is subject to provincial employment regulations. Accessibility accommodations can be arranged for interviews. Language Requirement (Quebec Only): Sans Objet #J-18808-Ljbffr
