Investor Services Administrator

SGGG Fund Services Inc., 121 King Street West, Toronto, Ontario, Canada Job Description Posted Tuesday, December 16, 2025 at 11:00 AM | Expires Sunday, February 1, 2026 at 10:59 AM SGGG Fund Services Inc. is hiring an Investor Services Administrator for its Investor Services department. The role involves providing back‑office administration and support to investment fund managers by processing transactions, preparing investor reports, and communicating directly with clients and other financial institutions. This is an entry‑level role. The successful candidate will have an interest in financial services, strong communication skills, experience using Microsoft Excel, and shares the values of teamwork and customer service. Core Responsibilities Process investor transaction packages using our in-house software Communicate Fundserv/manual settlement amounts to fund managers and internal departments Prepare statements and trade confirmations within department turnaround times Proactively respond to and resolve dealer services inquiries within department turnaround goals Proactively respond to and resolve fund manager inquiries same day Produce and prepare basic reports for clients, dealers, etc. Any other reasonable duties as required by management/leadership Qualifications Completed post‑secondary education in any field / levelOR one year of professional experience in financial servicesOR transferable work experience Intermediate to advanced Excel skills (example: sum columns, basic formulae, sorting, etc) Clear and fluent communication skills (written, verbal) are essential for this role Comfortable with simple math calculations (example: averages, percentages, compound interest) Strong time management skills and attention to detail Interest in financial services, business management, investments, etc. Willingness to learn About SGGG Fund Services Inc. SGGG Fund Services is Canada’s largest independent administrator of alternative funds with $100 billion (CAD) under administration. Using Diamond, our proprietary fund administration software, SGGG‑FSI’s nearly 400 employees provide full‑service fund administration to clients from our headquarters in Toronto and affiliate offices in Cayman, the United States, and India. Our vision is to be the first choice for fund administration. Our office is in the heart of downtown Toronto. We have adopted a hybrid work model that offers great flexibility between working remotely or in the office. Additional Information Please apply ASAP via this Dayforce portal. This is a new headcount, and we are actively recruiting for it. Additional compensation: Discretionary bonus, benefits, insurance, RRSP match, and generous PTO Background Check: Hire contingent on successful completion of references, credit, criminal & education checks (employer paid) Pre-Hire Knowledge Assessment Requirement To ensure candidates possess the foundational skills necessary for success in this role, applicants selected to move forward will be required to complete an AI Proctored pre-hire knowledge assessment. Candidates must meet the benchmark score required to advance in the hiring process. Those who do not meet the benchmark will not be considered for further stages. AI Disclosure We use AI-enabled tools to sort applications based on job-related criteria. A human decides who moves forward. Some AI proctored tests may also be scored with AI; Trained staff review the scores before any decision is made. IDEA & Accommodations (AODA) SGGG‑FSI supports a workplace that respects inclusion, diversity, equity and accessibility (IDEA). We appreciate the unique perspectives and experiences each of our employees bring to the job, and our success is underpinned by their contributions to our culture and our values. SGGG‑FSI welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. SGGG Fund Services Inc., 121 King Street West, Toronto, Ontario, Canada #J-18808-Ljbffr