Investor Services Administrator

SGGG Fund Services Inc. is hiring an Investor Services Administrator for its Investor Services department. The role involves providing back-office administration and support to investment fund managers by processing transactions, preparing investor reports, and communicating directly with clients and other financial institutions. This is an entry level role. The successful candidate will have an interest in financial services, strong communication skills, experience using Microsoft Excel, and shares the values of teamwork and customer service. Core Responsibilities Process investor transaction packages using our in-house software Communicate Fundserv/manual settlement amounts to fund managers and internal departments Prepare statements and trade confirmations within department turn around times Proactively respond to and resolve dealer services inquiries within department turn around goals Proactively respond to and resolve fund manager inquiries same day Input non-financial updates Produce and prepare basic reports for clients, dealers, etc. Any other reasonable duties as required by management/leadership Qualifications Completed post-secondary education in any field / level OR one year of professional experience in financial services OR transferrable work experience Intermediate to advanced Excel skills (example: sum columns, basic formulae, sorting, etc) Clear and fluent communication skills (written, verbal) are essential for this role Comfortable with simple math calculations (example: averages, percentages, compound interest) Strong time management skills and attention to detail Interest in financial services, business management, investments, etc. Willingness to learn About SGGG Fund Services Inc. SGGG Fund Services is Canada's largest independent administrator of alternative funds with $95billion (CAD) under administration. Using Diamond, our proprietary fund administration software, SGGG-FSI's nearly 400 employees provide full-service fund administration to clients from our headquarters in Toronto and affiliate offices in Cayman, the United States, and India. Our vision is to be the first choice for fund administration. We have repeatedly earned Top Hedge Fund Administrator at the Canadian Hedge Fund Awards, and have been named to several national Great Place to Work lists. Our office is in the heart of downtown Toronto. We have adopted a hybrid work model that offers great flexibility between working remotely or in the office. How to Apply Please apply by submitting your resume on LinkedIn directly. This posting is open to fulfil multiple roles: two backfill positions, four new roles. Submit your application ASAP Anticipated start date: ASAP Hire contingent on successful completion of a background check (employer paid) Pre-Hire Knowledge Assessment Requirement To ensure candidates possess the foundational skills necessary for success in this role, applicants selected to move forward will be required to complete a pre-hire knowledge assessment. Candidates must meet the benchmark score required to advance in the hiring process. Those who do not meet the benchmark will not be considered for further stages. We use AI-enabled tools to sort applications based on job-related criteria. A human decides who moves forward. Proctored tests are scored with AI. Trained staff review the scores before any decision is made. SGGG-FSI supports a workplace that respects diversity and inclusion. We appreciate the unique perspectives and experiences each of our employees bring to the job, and our success is underpinned by their contributions to our culture and our values. SGGG-FSI welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.