Manager, Analytics and Insights

Line Of Business Analytics, Insights, & Artificial Intelligence Work Location Montréal, Quebec, Canada Hours 35 Pay Details 94 000 $ / 94,000 - 132 700 $ / 132,700 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based on the candidate's skills and experience, job‑related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description As part of TD Insurance , the Data, Analysis, and Insight (DAI) group supports internal business partners by providing valuable insights and analyses. There are currently 2 roles available, one supporting the Fraud pillar and the second one supporting our Affinity Market pillar. Within DAI, the Fraud Insights team and Affinity Market Insights team are trusted partners to executive, operational, and actuarial stakeholders such as Fraud Operations, Affinity Market, Pricing, Underwriting, Product, Vendor Management, and others. The team combines talent from actuaries, business intelligence analysts, and data specialists to provide business‑specific insights and analytics to our partners to help guide decision‑making. Fraud Insights : Relied on to investigate emerging fraud schemes and trends, the team generates KPI monitoring, in‑depth analyses, as well as actionable recommendations to partners supporting the full fraud funnel, from fraud prevention to fraud detection. Affinity Market Insights : Relied on to analyze emerging closing, retention and behavioral trends, Group performance and penetration rate, the team generates KPI monitoring, in‑depth analyses, as well as actionable recommendations to partners. The Manager will explore all aspects of fraud data and fraud processes with the opportunity to collaborate with key partners across the organization. You will be instrumental in the delivery of key strategic priorities with regular opportunities to present analyses and reporting broadly to partners and executives. Under the supervision of the Senior Manager, Operational Insights, the manager will be involved in the following key activities: Lead and develop a group of actuarial and data analysts specializing in fraud/affinity data, analytics, and explainability of results Manage work on key initiatives related to fraud/affinity, workload management, and the development of innovative analytical solutions. Contribute to the timely delivery and presentation of regular monitoring and analyses, monitoring performance and benefits to partners and executives across the organization. Oversee end‑to‑end analyses and insights solutions over a range of complexity, from the initial demand to the delivery of reporting or analysis and presentation of results. Apply an effective and collaborative approach to stakeholder management. Build and nurture positive working relationships with key partners and executives as appropriate. Build for the future and provide people leadership; oversee personal development plans and strategies to attract, motivate and retain highly diverse, qualified and engaged team members. Requirements Bachelor's or master's degree in Mathematics, Statistics, Computer Sciences, Engineering or relevant discipline. Minimum of 8 years of relevant work experience Strong programming skills (SQL, Python, R). Highly developed problem‑solving and analysis skills with consistent rigor in quality of work. Uses innovation and creativity to improve work efficiency and results. Effective in managing multiple priorities with strong organization and time management skills Strong collaborator who engages colleagues, business partners and external stakeholders; Experience in General Insurance Who We Are As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always. TD Insurance offers a wide range of products, including General Insurance and Life and Health. More than four million customers count on us. As the largest direct‑to‑consumer insurer in Canada, we are always innovating and providing exciting and rewarding career opportunities for our Canada‑wide workforce. Language Requirement (Quebec Only) Sans Objet #J-18808-Ljbffr