Manager, Analytics and Insights

Work Location:
Montréal, Quebec, Canada

Hours
35

Line Of Business
Analytics, Insights, & Artificial Intelligence

Pay Details
94 000 $/$94, $/$132,700 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description
As part of
TD Insurance
, the
Data, Analysis, and Insight (DAI)
group supports internal business partners by providing valuable insights and analyses. There are currently 2 roles available, one supporting the Fraud pillar and the second one supporting our Affinity Market pillar.

Within DAI, the
Fraud Insights team and Affinity Market Insights team
are trusted partners to executive, operational, and actuarial stakeholders such as Fraud Operations, Affinity Market, Pricing, Underwriting, Product, Vendor Management, and others. The team combines talent from actuaries, business intelligence analysts, and data specialists to provide business-specific insights and analytics to our partners help guide decision-making.

Fraud Insights
: Relied on to investigate emerging fraud schemes and trends, the team generates KPI monitoring, in-depth analyses, as well as actionable recommendations to partners supporting the full fraud funnel, from fraud prevention to fraud detection.

Affinity Market Insights
: Relied on to analyze emerging closing, retention and behavioral trends, Group performance and penetration rate, the s team generates KPI monitoring, in-depth analyses, as well as actionable recommendations to partners

The
Manager
will explore all aspects of fraud data and fraud processes with the opportunity to collaborate with key partners across the organization. You will be instrumental in the delivery of key strategic priorities with regular opportunities to present analyses and reporting broadly to partners and executives.

Under the supervision of the Senior Manager, Operational Insights, the manager will be involved in the following key activities:

• Lead and develop a group of actuarial and data analysts specializing in fraud/affinity data, analytics, and explainability of results
• Manage work on key initiatives related to fraud/affinity, workload management, and the development of innovative analytical solutions.
• Contribute to the timely delivery and presentation of regular monitoring and analyses, monitoring performance and benefits to partners and executives across the organization.
• Oversee end-to-end analyses and insights solutions over a range of complexity, from the initial demand to the delivery of reporting or analysis and presentation of results.
• Apply an effective and collaborative approach to stakeholder management. Build and nurture positive working relationships with key partners and executives as appropriate.
• Build for the future and provide people leadership; oversee personal development plans and strategies to attract, motivate and retain highly diverse, qualified and engaged team members.

Requirements

• Bachelor's or master's degree in Mathematics, Statistics, Computer Sciences, Engineering or relevant discipline.
• Minimum of 8 years of relevant work experience
• Strong programming skills (SQL, Python, R).
• Highly developed problem-solving and analysis skills with consistent rigor in quality of work.
• Uses innovation and creativity to improve work efficiency and results.
• Effective in managing multiple priorities with strong organization and time management skills
• Strong collaborator who engages colleagues, business partners and external stakeholders;
• Experience in General Insurance

Who We Are
As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. More than four million customers count on us.

As the largest direct to consumer insurer in Canada, we are always innovating and providing exciting and rewarding career opportunities for our Canada-wide workforce.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement (Quebec Only)
Sans Objet