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Senior Digital Deployment Advisor

1 month ago


Montreal, Canada National Bank Full time
Being a Senior Digital Deployment Advisor means having a comprehensive view of digital business challenges to provide the best recommendations and guidance regarding deployments and change management. Through your leadership qualities, project management knowledge, innovative mindset, and ability to effectively manage change, you facilitate decision-making to achieve the benefits of the digital roadmap.
Your Job:
Work closely with various digital leaders and partners, understand their needs and business objectives to align and influence discussions towards innovative deployment and change management strategies.
Contribute to reflections, recommend orientations, and ensure the implementation of innovative change management approaches to enhance employee adoption levels and promote customer engagement.
Reflect the changes generated by initiatives across different sectors and target audiences and align stakeholders in executing the adoption strategy.
Develop an end-to-end change management and deployment strategy (clients, employees - advisory forces, call center, Ops) ensuring consistency among all initiatives of the digital roadmap and those of individuals and businesses.
Demonstrate seniority by navigating ambiguity with ease, quick execution, and quality advice and accountability.
Collaborate on post-implementation to contribute to achieving results before operational transfer.
Be able to take charge of certain activities and responsibilities in project mode.
Guide, coach, and support PO/PM, deployment advisors in developing change management strategies, offering more sustained intervention depending on the complexity of the mandate.
Your Team:
The team is mobilized and actively involved in developing innovative, simple, and inclusive strategies. Our collaboration in reflections related to customer and employee experience makes a difference in projects from multiple sources (IT, process, human). If you want to make a difference and add value through your knowledge, join our team of deployment advisors under the supervision of the Senior Director.
Requirements:
Bachelor's degree related to the field and six years of relevant experience OR Master's degree related to the field and four years of relevant experience OR University certificate and eight years of relevant experience.
Extensive experience in project management.
Experience in large-scale deployment in the context of implementing client solutions.
Deep experience in change management.
Experience in applying innovative change management practices.
Good knowledge of Microsoft Office suite, Jira, Confluence, and Hub tools.
Ease of oral and written communication, including leading workshops and presentations at an executive level.
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Opportunities to get involved in community initiatives
Telemedicine service
Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team?
Come live your ambitions with us