Regional Director

4 weeks ago

City of Langley, Canada Retirement Concepts Full time

About Us At West Coast Seniors Housing Management we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents. About The Role Reporting to the Vice President, Operations, the Regional Director, Operations is responsible for delivering and implementing the strategic goals and objectives of the organization to ensure the core purpose, the mission and the values are achieved. With a view to leading the industry in seniors housing and services and being an employer of choice. This role provides strong leadership, mentorship, and coaching to ensure the portfolio provides high quality care. The Regional Director Operations will have a particular focus on ensuring the portfolios maintain the following as core deliverables: Maintain high quality care Foster a culture of empowerment Build and support collaborative relationships between all stakeholders Achieve all legislative requirements within the portfolio Financial oversight Achieve sales targets for each community The Regional Director, Operations will lead and provide support to the community General Managers and community leaders. They will also work collaboratively with the Health Authority (HA) and all stakeholders within their portfolio to ensure that the company delivers consistent high-quality, resident focused care, customer service, employee satisfaction, and is active participant in their community. In addition, the Regional Director, Operations will be involved in leading, communicating, and implementing key company-wide initiatives aimed at optimizing quality of care, service excellence, strong stakeholder relationships and exceptional performance. Qualifications And Skills Recognized education in areas of hospitality, health administration, clinical leadership or operational management Minimum of 5 - 7 years of related experience with demonstrated leadership in operations management within a health care setting Exceptional Communication and Critical Thinking Skills Good interpersonal skills and an ability to manage multiple critical timelines. Regular travel to facilities within assigned portfolio. Valid Provincial Driving License, abstract and criminal record check. West Coast Seniors Housing Management is an equal opportunity employer. #J-18808-Ljbffr

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